Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
As a Technical Service Scientist, you are expected to provide prompt, professional, and accurate advisory and support service to our customers in research, forensic, clinical, and other markets via email and other channels, in accordance with all applicable regulations.
Your Task Include
- Acquire and apply constantly changing knowledge of technology, products, and processes
- Take ownership of customers, develop relationships, and support sales
- Provides technical direction and support to customers and field sales on operation and maintenance of company products
- Demonstrates uses and advantages of products
- Works closely with sales and marketing, QA/QC, research and development to address customer concerns, determine corrective action and customer follow-up
- Assist in Meeting/exceeding sales targets and related KPI's in relation to maintaining high customer satisfaction
- Effectively prioritize tasks to efficiently manage the needs of our customers and the team
Your Profile
- Degree in Molecular Biology, Biomedical Engineering, Bio Informatics & IT combined or related field
- Broad theoretical and practical knowledge of molecular biology, biomedical engineering or similar field. Substantial lab experience in molecular biology together with first hand practical experience of the most frequently used techniques is a plus
- Minimum of 3 years relevant experience is a plus
- Strong IT and computer software skills
- Excellent communication skills in English
- Ability to multi-task, work independently and be self-directed
- Self-motivated, enthusiastic, team player with a positive and a can do attitude
- Demonstrated interpersonal skills with focus on helping customers and others
- Ability to take ownership of complex information and customer interactions, to provide excellent support with focus on customers, and to work in a changing environment.
- Ability to work in teams across multiple countries, cultures, and time zones
What We Offer
- Bonus/Commission
- Local benefits
- Referral Program
- Volunteer Day
- Internal Academy (QIALearn)
- Employee Assistance Program
- Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve.We inspire with our leadership and make an impact with our actions.We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
