DetailDrivenSolar ProfessionalsWanted!
If you excel ataccuracy,technical problemsolving, and deliveringtoptier customer support, this role is for you.
ClearSource is seeking aTechnical Project Reviewskilled inpermit preparation,system activation, andcustomer educationacross major platforms.
With a background inEngineering or Drafting,AutoCAD experience, and13 years in technical or solar support, you'll ensure homeowners receive smooth activation, clear guidance, and fast issue resolution. We're looking for individuals who embody theClearSource Core Values: Customer First, Personal Accountability, Humble Courage, Hungry, Happy, and Healthy.
Join a team that values excellence and helps power acleaner, smarter energy future. Apply now!
What you will do as a Technical Project Review
Solar Permit Preparation
- Create accurate solar permit packages that meet AHJ requirements, client processes, SLAs, productivity goals, and quality standards.
- Follow assigned schedules and maintain professional, responsive communication.
- Participate actively in weekly meetings, 1:1s, and team huddles.
System Activation & Onboarding
- Assist homeowners with account setup, system activation, and commissioning
- Verify system data accuracy (production, consumption, battery performance, connectivity).
- Confirm PTO status and system readiness and guide customers through app setup and basic features.
Customer Support & Education
- Educate homeowners on energy production, consumption, and battery functionality.
- Handle inquiries via phone, email, chat, and ticketing tools.
- Communicate technical details clearly and in customerfriendly terms.
Troubleshooting & Resolution
- Resolve activation and monitoring issues (e.g., offline gateways, missing data).
- Collaborate with internal teams and manufacturer support for escalations.
- Document issues, solutions, and followups in CRM and service systems.
- Live by and promote the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy).
What We're Looking For
- Engineering graduates preferred;or other technical course graduates with at least one year of handson experience using AutoCAD or exposure to solar-related projects.
- 13 years of experience in technical support, preferably within the solar or energy industry.
- Familiarity with homeowner support or home technology products, with working knowledge of platforms in solar supports.
- Must be willing towork onsite
What We Offer
- Competitive salary Get paid for doing what you love!
- Medical and dental insurance(with free dependent coverage!).
- Group life insurancefor peace of mind.
- Paid time off (PTO) Because work-life balance matters.
- Outstanding career growth opportunities Learn, advance, and develop your career.
- A fun, innovative, and energetic team culture Be part of a company that values its employees
- Skills and leadership developmentto help you reach your full potential.
- Free mealfor onsite employees
At ClearSource, our mission is simple:Making Lives Betterfor our employees, our clients, and their customers. Our culture is built on a strong foundation ofcore valuesthat shape everything we do:
- Customer First We are obsessed with delivering an exceptional customer experience.
- Personal Accountability We do the right thing and own our actions.
- Humble Courage We embrace feedback, seek growth, and push ourselves to improve.
- Hungry We bring passion, energy, and drive to everything we do.
- Happy & Healthy We believe in balance, well-being, and a positive workplace.
If these valuesresonate with you, this is your chance tojoin a fast-growing, high-performing team!
Come join our team and see why ClearSource is an employer of choice.
Office Address:10th Floor Rockwell Business Center Tower 1, Ortigas Avenue, Pasig City
