We're Hiring: Technical Project Manager (SaaS Implementation & Customization Projects)
Location:Ortigas, Pasig (Full-Time Flexi-Hybrid)
Company:The Sales Machine
Are you a natural orchestrator of people, projects, and processes
Do you love bringing clarity to complexity and working with both tech teams and business leaders The Sales Machine is looking for aTechnical Project Managerto lead the successful delivery of our enterprisecustomization contracts from discovery, to build, to launch.
You'll collaborate with Business Analysts, Developers, QA, and end-users to ensure each client project is delivered on time, within scope, and to a standard we're proud of. This role is critical to making sure our custom implementations are smooth, scalable, and celebrated by the client.
What You'll Be Doing:
- Lead discovery and planning:Collaborate with Business Analysts to define clear requirements and deliverables
- Create and manage project plans:Set timelines, assign resources, and manage dependencies across multiple teams
- Act as the bridge:Coordinate between technical teams (developers, QA) and non-technical stakeholders (clients, managers)
- Ensure quality delivery:Track milestones, test handovers, and facilitate client acceptance of deliverables
- Proactively manage risks:Identify roadblocks early and take initiative to remove them
- Own communication:Lead all project-related meetings, ensure documentation is complete, and keep everyone aligned
- Drive accountability:Make sure deadlines are hit, and outcomes meet both client and internal expectations
Who You Are:
- At least35 years experienceinSaaS or software project management, preferably in implementation or system customization
- Solid understanding oftechnical project life cycles discovery, requirements gathering, development, testing, deployment
- Experience working withBusiness Analysts, Developers, and QAsin Agile or hybrid environments
- Comfortable working with enterprise clients andnon-technical stakeholders
- Strong sense ofownership, accountability, and urgency
- Excellent communicator both in writing and in meetings
- Detail-oriented but also able to zoom out and manage the big picture
- You're anatural problem solverwho thrives on helping teams deliver results
- PMP Certificationis a PLUS!
KPIs You'll Be Measured On:
Metric & Target
- On-Time Delivery Rate90%+
- Client Acceptance on First Handover85%+
- Internal Team Collaboration Score -High marks from BAs, Devs, QAs
- Client Satisfaction Post Go-Live90%+
- Issue Escalation/Resolution Time<48 hours average
- Documentation Completeness100% of projects
What's In It For You:
- Work on impactful enterprise projects with top clients
- Collaborate with a world-class technical and leadership team
- Day shift hours, fixed weekends off
- Competitive salary + performance bonuses
- Opportunity for growth in a scaling SaaS company
- A team culture that valuesresults,positivity, andpeople
About The Sales Machine
We're a SaaS company on a mission to help businesses manage and grow their sales performance. Our platform powers real-time data visibility, team gamification, coaching, and distributed field sales success across industries like Distribution, manufacturing, and Modern Trade Industries.
If you're ready to drive real impact and lead high-stakes implementations with clarity and confidence,we want to hear from you.