Location: Remote (UK Hours: 9 AM - 6 PM)
Job Type: Full-time
Job Summary
We are seeking a
Technical Product Owner who is eager to learn, highly organized, and motivated to grow within a fast-moving e-learning and SaaS environment.
This role is ideal for someone early in their product career who wants
broad exposure across product, engineering, and design, while operating in a
supportive, low-risk, low-ownership environment. You will work closely under the guidance of senior product and technical leaders, assisting with backlog refinement, requirement gathering, documentation, and day-to-day coordination.
You will not be expected to own high-level strategy or lead major product decisionsrather, you will support the team in delivering well-defined features, learning best practices, and gradually building confidence in product delivery.
Key Responsibilities
Product Support & Coordination
- Assist with refining user stories, documenting requirements, and organizing the product backlog.
- Support senior product leaders in translating ideas and user feedback into clear specifications.
- Help prepare sprint materials, including acceptance criteria, task breakdowns, and definitions of done.
- Maintain product documentation, release notes, and internal knowledge bases.
Technical Awareness (Guided by Senior Team Members)
- Work with engineers and the CTO to understand technical constraints, platform behavior, and implementation considerations.
- Participate in technical discussions primarily as an observer/recorderlearning how solutions are assessed and planned.
- Review merge requests at a high level only when guided by senior technical stakeholders.
- Ensure team alignment on version control workflows and basic SDLC processes.
Cross-Functional Exposure
- Collaborate with design, engineering, QA, and operations to support smooth execution of sprints.
- Help facilitate (but not lead) sprint ceremoniesrefinements, planning, retrospectivesshadowing senior product owners.
- Assist with clarifying requirements, managing documentation, and handling small internal dependencies.
User Feedback, Research & Insights
- Gather user feedback from support tickets, surveys, and analytics tools and summarize patterns for the team.
- Support user research initiatives by preparing notes, organizing findings, and documenting insights.
Delivery Tracking (Low Ownership)
- Monitor progress of assigned tickets and help ensure they have the correct details and status in project management tools.
- Flag potential risks or blockers to senior product leadership.
- Assist in quality assurance by verifying acceptance criteria and ensuring smooth handoff to QA.
Learning & Skill Development
- Adopt product and engineering best practices as mentored by the CTO, senior developers, and senior product owners.
- Learn modern SaaS product processes, Agile methodologies, and digital delivery pipelines.
- Explore new tools (AI productivity, documentation automation, etc.) under supervision.
Qualifications
Experience
- 1-2 years in a product, project coordination, junior technical role, or similar support position.
- Exposure to Agile/Scrum processes is a plus but not required.
- Experience collaborating with designers or engineers is helpful but not mandatory.
Technical Proficiency (Foundational)
- Basic understanding of software development concepts (e.g., APIs, front-end vs. back-end, databases).
- Familiarity with Git or any version control system is a plus, not a requirement.
- Curiosity and willingness to learn technical concepts quickly.
Product & Organizational Skills
- Comfortable writing simple user stories, notes, or basic requirements.
- Experience using tools such as ClickUp, Jira, Notion, Trello, or similar is helpful.
- Strong attention to detail and structured communication.
Soft Skills
- Eager to learn, open to feedback, and comfortable asking questions.
- Strong communicator who can simplify and organize information.
- Reliable, proactive, and able to stay calm when dealing with multiple tasks.
- Collaborative mindsetcomfortable working across departments and taking direction from senior leaders.
Language
Fluency in English is required.
