Technical Product Owner

Duties and Responsibilities

• Product Owner/ Business Analysis skills

Key Responsibilities

· Own and manage the product backlog for mobile and web applications, ensuring prioritization based on business value, user impact, and technical dependencies

· Define, refine, and maintain user stories and acceptance criteria in JIRA, aligned with Agile best practices

· Collaborate closely with UX/UI designers to review and validate designs and prototypes created in Figma, ensuring consistency across platforms

· Work with engineering teams delivering solutions using microservices and micro-frontend architectures supporting web and mobile applications

· Partner with mobile and web development teams across the end-to-end development life cycle, from discovery to release

· Participate actively in Agile/Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives

· Provide high-level technical input during refinement and planning to ensure solutions are feasible, scalable, and aligned with architectural standards

· Act as the primary point of contact for stakeholders, clarifying scope, dependencies, and delivery expectations

· Support design-to-development handoff by ensuring clarity around flows, integrations, platform-specific behavior, and edge cases

· Validate completed work against acceptance criteria to ensure quality and value delivery

· Salesforce Certifications or satisfactory experience a plus. Knowledge and experience in credit card processing industry/applications also a plus.

· Develop comprehensive E2E test cases at the application and multi-application levels

· Create direct channels of communication to software and application developers that get the job done without managerial interjection

· Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results

· Determine and document user requirements for business processes and abide by those requirements for future projects

Skills

Non-negotiable/Required

Card payment experience

Soft skills – communication and negotiation skills and able to lead multiple scrum teams in terms of business and product requirements. 

· Bachelors or master's degree in related technical field

· 5+ years of associated work experience

· Advanced SQL database management and maintenance skills

· Practical application ability with Microsoft Office and Visio

· Detailed analytical abilities

· Strong experience in user testing and project management

Required Skills & Experience:

· Experience supporting cross-platform solutions (iOS, Android, Web)

· Proven experience as a Product Owner, preferably supporting mobile and web applications

· Strong working knowledge of Figma for reviewing UI/UX designs and prototypes

· Experience working across the mobile and web application development life cycle

· Knowledgeable in microservices and micro-frontend architectures supporting multi-platform solutions

· Proficiency in JIRA for backlog management, story creation, refinement, and tracking

· Solid understanding of Agile and Scrum methodologies with hands-on team experience

· High-level technical knowledge of system integrations, APIs, and platform constraints

· Strong communication skills with the ability to align business, design, and engineering teams

Nice-to-have/Advantage

· Familiarity with accessibility, usability, and enterprise architecture standards

· Experience working in largescale or regulated enterprise environments