Must have a bachelor's degree in Computer Science, Engineering, Mathematics, Physics, Business Administration or any other related courses
Must have at least 10 years of proven experience as a Technical Manager or similar managerial role handling client-server, cloud, data communications and technical operations
Must have a working knowledge of Operations Framework and ability to apply its concepts to Systems Operations and Maintenance
Must have excellent knowledge of IT platforms/Infrastructure and System Architecture, Communication equipment/Protocols, Network Topology, Operating Systems, Database Management Systems and other system support software.
Job Functions:
Coordinates and monitors all the work activities pertaining to the technical aspect of business systems (ERP and non-ERP), the network (WAN, LAN, and cloud) and data communications, system integration, Internet/Intranet, and other services.
Formulates/designs and implements policies, operating procedures and performance measurement standards designed to improve and maintain the staff's efficiency, high quality of work output and acceptable level of productivity.
Recommends changes/revisions to operating procedures that may directly affect the operations of the different operating groups consequent to the installation of new computer hardware equipment and/or implementation of new operating environment.
Coordinates/confers with the Managers of other sections of MISD to facilitate proper coordination of work activities, synchronization of project timetables/targets, and clear delineation of each section's responsibilities in any project undertaking.
Reviews staff's weekly reports on the status of their respective group's projects and work activities.
Lead technical recovery efforts during invocation of the department's Business Continuity Plan.
Act as member of the Information Security Steering committee to direct policy development, management review.
