The purpose of this role is for production team management to ensure daily maintenance can be completed smoothly with high standard of data quality, completed all projects successfully based on the roadmap. Develop each team member based on their characters to eventually build a strong team.
DEPARTMENT ROLE
- Manage team(s) to provide Exchange content in a timely, complete and accurate manner according to business requirements.
- Provide prompt and effective response, allocating resources effectively to meet the needs of the business.
- To keep abreast of daily market and operational activities and ensure timely communications to team(s) and relevant stakeholders.
- Communicate effectively with other LSEG teams, globally and within Asia, sharing knowledge and adopting best practice.
- Ambassador for the team(s) on specific issues when needed and participate in projects as required.
- Develop team members based on their strength to build a strong team. Build and encourage team culture to be efficient and innovative
Responsibilities
- The performance of own unit to meet business requirements of key stakeholders (content, product, Engineering team and support groups), in alignment with Global Content Strategy.
- Responsible for resource allocation, planning and management of one or more teams.
- Meet Global ETI Content Service and Quality targets in an effective manner.
- Adhere to and enforcing company policies and procedures.
- Lead teams (can be remote teams) to ensure that production unit uses all available resources within financial targets to meet customer and operational targets.
- Sustained and enhanced operational output consistent through change.
- Identify opportunities for improvement to maximize resources and increase customer satisfaction.
- Ensure the appropriate recruitment, training and management of employees to achieve high professional operational standards.
- Ensure department is successful and achieves business plan objectives working with other departmental managers to establish further goals for Data.
- Escalate issues appropriately.
- Executes on the vision that is set by the Production Manager.
- Makes recommendations that may shape operational strategy
- Forecasts resource needs and manage allocated budget
- Aligns goals with established business objectives; uses time and people effectively to meet business plans
- Identifies and resolves technical, operational and organizational problems of a moderately complex nature
- Adapts traditional approaches to enhance existing procedures to resolve issues
- Decisions are guided by policies, procedures and business plan of sub-business unit or sub-function
EDUCATION
- College Graduate or above
- Fluent English
- Second Asian language skill an advantage
COMPETENCIES
- Ability to motivate, develop and support staff, some may be located remotely.
- Management of data operations, procedures, development and data contribution to product development/support
- Excellent communication skills and leadership qualities
- Knowledge and understanding of ETI content, preference given to candidate with DataStream knowledge, as well as Real Time/IDN/ERT/NDA experience.
- Adaptability to changes in business strategy resulting from evolving client demands
- Highly motivated by departmental and company goals
- Previous supervisory experience in data management
- Managing costs within set budget including headcount
- Analysis, evaluation and assessment of regional business activities
- Contribute to regional business plan and implement within own unit
- Ensure continuous improvement, efficiency and customer satisfaction
EXPECTATIONS
- Commitment to success
- Effective and efficient
- Logical, organized and self-initiate
- Pro-active in taking on responsibility and ownership
- Absolute accountability for department deliverables
Career Stage:
Senior Associate
London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership,
Excellence and
Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
