Team Leader l Retail Account

Qualifications:

• Bachelor's Degree
• 3-4 years TL experience
• Willing to work in 24x7 environment
• Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
• Good Analytical & Coordination skills are essential.
• Basic Customer service skills
• Basic understanding of Computers and Trouble shooting skills required.
• Customer service orientation and ability to work in a team
• Good interpersonal and communication skills
• Customer service orientation and ability to work in a team
• Excellent Soft skill, Communications skills (Voice & Email) to handle global customers
• Strong keyboard skills
• Ability to perform in adverse situations
• Amenable to work onsite at Skyrise Cebu IT Park
• Amenable to work night shift