Team Leader

Cognizant Technology Solutions Asia Pacific Pte. Ltd.

Remote

2-5 Years

This job is no longer accepting applications

Posted 2 months ago
Over 100 applicants

Job Description

Qualifications:

Experienced in handling a Healthcare or Life Sciences account
Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
Willing to work in 24x7 environment
Good Analytical & Coordination skills are essential.
Basic Customer service skills
Customer service orientation and ability to work in a team
Good interpersonal and communication skills
Customer service orientation and ability to work in a team
Excellent Soft skill, Communications skills (Voice & Email) to handle global customers
Strong keyboard skills
Ability to perform in adverse situations
Bachelor's Degree
2 years TL experience

Core Competencies:

Operating Systems; Windows 7, 8 and 10 / 2K Server certifications
Excellent written and verbal communications skills (English)
Handling Escalations from L2
Hardware support & research
Basic project skills
Ability to follow through on projects assigned

More Info

Job Type:

Permanent Job, Work From Home

Industry:

Information Technology

Role:

Supervisor /Team Lead

Function:

Sales - Telesales/Telemarketing

Employment Type:

Full time

About Company

Cognizant Technology Solutions Asia Pacific Pte. Ltd.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes Worlds Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Job ID: 134116077

Jobs by Skill - IT