Team Leader, Client Reporting (Fund Admin Reporting)

Role Overview

Has day-to-day management responsibilities for a small team. Responsible for the assignment of work to the Financial Reporting team in the Client Accounting area. Conducts performance management and career development processes. Possesses the leadership and organizational skills required to prioritize assignments and provide feedback to staff. Conducts performance management and career development processes and staffing and disciplinary actions.

Responsibilities

General

Deliver high quality service to clients by accurate, timely completion of all assigned tasks and requests for information.

Ensure Valuations are completed in an accurate and timely manner

Carry out duties in accordance with procedures.

Organize workload and Team members in an efficient and effective manner

Work closely with Manager to achieve long term department goals and on various processes / projects.

Core

Own the delivery of Client Service Reporting to Ireland Client Servicing Team.

Review and release all sensitive reports

Monitor team workloads and ensure appropriate allocations

Monitor production deadlines to ensure deadlines are met

Ensure quality is maintained at all stages of the process

Business

Understand risk in own team; help others to understand this and to recognize that risk is everyone's responsibility

Respond flexibly to the needs of the current situation, amend own work program to deliver desired outputs

Perform tasks of defined processes or procedures and check for errors. Ensure procedures in relation to all tasks are adhered to, including

o Review of ongoing charges, account setup and other activities in the process

o Complete a list of review points.

o Discuss review points with staff member and ensure that they are understood

o Ensure all review points completed (along with review points received from home country)

o Ensure the learning from home country review cascaded/implemented in work flow

o Ensure departmental procedures are followed and high quality of work presented to client.

o Ensure deliverable for the team is communicated to home country and received feedback on all deliverables.

o Should be capable enough to act as Subject Matter expert & assist other reporting team during lean periods.

Management

Support the implementation of business plans.

To be viewed as a role model in the team.

Manage the allocation of the workload in a fair and efficient manner.

Review the work status in regular intervals and work on the priorities from time to time along with proper allocation.

Delegate appropriately.

Act as effective team leader within the unit and with other units by imparting knowledge as appropriate.

Deliver training /coaching effectively.

Conducts Mid-Year and annual appraisal for your direct report and ensure career development processes are put in place.

Ensure to conduct one on one on regular basis and keep update your local management.

Provides input and support to budget Management process

Manage the team effectively to ensure partners are engaged and learned process as per requirement.

Make sure to initiate team meeting with home country Manager to receive feedback and deliver as per the expectation.

Look out for the opportunity to reduce cost and FTE saving to meet the yearly productivity targets

Accountabilities

Partners are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role.

Partners are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organized and controlled.

Partners are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.

Reports to Section Manager & update deliverable to home country respective virtual team Manager

Qualifications

Skills

Computer Skills Strong knowledge of, Excel, and Word and PowerPoint Industry

Business or financial services qualification or studying for same. This is not essential but would be an advantage

Industry Knowledge

o Knowledge of financial instruments

o Investment Banking Industry

Previous experience with evidence of involvement at a supervisory level through running and coordinating projects, training staff or quality checking team's work

Effective in the use of a variety of communication methods.

Identify and own problems, correct them as far as is possible and refer as/if appropriate.

Core Competencies

Excellent Interpersonal (relationship builder, respectful, resolves problems, people friendly and organizational savvy)

Communication (presentation skills, listening skills, oral communication skills, allows others to express themselves and written communication skills)

Self-management (adaptability and resilience, learning behavior, integrity and ethics and relationship builder)

Motivation (performance standards, achieving results and persistent)

Thinking (creative thinking, decision making, input seeking, logical thinking and solution finding)

Organizational Knowledge (business knowledge, expert knowledge and external events impact)

Client Service and Quality (quality, relationship building and client satisfaction)

Administration (Virtual team capacity utilization , Anticipates needs, execution, planning, process specialist, quality seeker and time management)

Leadership (Addresses difficult issues, builds effective teams focused on goals, champions new initiatives, fosters development, gives timely feedback and coaching, Idea generator and sets challenging performance standards )

Experience

Candidate to have minimum 5 years experience in related industry

Candidate to have at least 2 years of people management experience