Deutsche Bank's Chief Data Office (CDO) function sits in the Technology, Data and Innovation (TDI) division. CDO works closely with divisional and infrastructure teams to define the bank's data strategy and action plans (e.g. front to back data delivery via Data Exchange Registry(DEX), data controls and DQ monitoring, AI & analytics).
CDO Exception Management is responsible for performing critical control functions on published producer data services in the Data Exchange Registry(DEX). This includes the management of DQ exception framework, daily reporting and exception / incident management, operational KPIs and performance reporting to business units.
The team will also work closely with CDO's Data Insights team to develop and automate the key DQ analytics and remediation capabilities and technology teams for the build out of DEX DQ services and functionalities.
The team will perform data quality checks (i.e. timeliness, schema, etc.) using both DEX and EDS applications and raise dbUnity incidents and requests to the appropriate production support teams for resolution.
Other elements of the service will include publishing of DEX data timeliness/quality metrics and reporting, monitoring RDQ UWQ data challenges and raising recurring and systemic issues to the upstream publishing divisions/applications.
Our Engagement Model:
- Consumers as recipients of our reports: Basically our customers. We provide timely and accurate reports on data quality, timeliness, and other key metrics to our internal stakeholders and business units, empowering them with the insights needed for informed decision-making.
- Pune/London counterparts process handshake: We collaborate closely with our counterparts in Pune and London to ensure seamless process handoffs, alignment on data governance standards, and consistent execution of our control functions across global teams.
- Data Producers issue management: We actively manage issues identified with data producers, raising incidents and requests with appropriate production support teams for resolution, and collaborating to address recurring and systemic problems.
- KPI/Metrics: We define, monitor, and report on key performance indicators (KPIs) and other relevant metrics related to data quality, timeliness, and exception management. These metrics drive continuous improvement and demonstrate the effectiveness of our data governance efforts.
What we'll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.
- Competitive Salary
- Attractive Retirement Benefit
- Medical and Life Insurance upon employment
- 20 days Annual Vacation Leaves
Your key responsibilities
- Manage processes under the CDO EM Book of Work such as Exceptions monitoring and reporting, Metrics Legacy, Data Analytics / Reporting Automation, and Timeliness of Services.
- Responsible for coordinating and communicating with stakeholders across the enterprise, acting as recipients of our reports (customers), conducting regular working group calls, and driving problem solving / root cause analysis on data quality issues.
- Collaborate with Pune/London counterparts for seamless process handshakes and alignment and perform issue management with data producers by raising incidents and requests.
- Able to support Audit requirements in relation to the CDO EM BoW
- Manage the delivery of functional/non-functional requirements, preparation of Management Information reports and dashboards, and monitoring of STP data quality and timeliness / performance of DEX data services.
- Establish new metrics for CDO EM and put forward new initiatives for Data Analytics / Reporting Automation/AI.
Your Skills and Experience:
- Bachelor's degree in Economics, Business Administration, Mathematics, Computer Science, Engineering, Information Technology or equivalent; preferably with experience in the Financial Services Industry
- Strong analytical skills manipulating big data e.g. Alteryx / Python and creating reporting views e.g. QlikSense / Tableau, and other reporting tools. Experience in DB data flows and systems a major advantage.
- Ability to structure and resolve issues in a live cadence within this framework.
- Strong people skills particularly the ability to work with extended teams / partners across DB.
- Ability to work in an agile manner with teams within CDO and at the wider bank levels.
- Excellent verbal and written communication skills in English across all levels, including experience in preparing and delivering presentations.
- Experienced in effective stakeholder management, managing conflicts, and balancing out different interests.
- Demonstrated ability to manage customer expectations (report recipients), collaborate effectively with global counterparts (Pune/London), perform robust issue management with data producers, and leverage KPIs/metrics to drive performance.
How we'll support you
- Training and development to help you excel in your career.
- Flexible working to assist you balance your personal priorities.
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.
