Tax Specialist Clerk

Tax Specialist Clerk – Payroll Tax Operations (Up to ₱33K | Night Shift | FREE AI Certification)

Cebu City | Onsite for 2 months, then Hybrid | 10:00 PM–7:00 AM PH Time

You manage the intake, setup, and tracking of payroll tax notices and amendments submitted by clients and internal teams. Your work ensures that tax-related documentation is accurately logged, indexed, and processed within defined systems so inquiries and compliance actions move forward without delays.

This role operates within structured queues, documentation standards, and reporting cycles aligned with a U.S.-based payroll and tax operations environment. It suits professionals who are detail-oriented, comfortable working with data and documentation, and who perform best in roles that demand accuracy, consistency, and measurable output.

YOU'RE LIKELY A STRONG FIT IF YOU HAVE

• Experience handling payroll, tax documentation, or compliance-related administrative tasks
• Strong proficiency in Microsoft Excel, Word, and email-based workflow management
• Experience working with structured systems, databases, or documentation platforms
• Exposure to payroll or tax software (experience with payroll platforms is a plus)
• Willingness to work night shift (10:00 PM–8:00 AM) and complete the initial onsite onboarding period in Cebu

Strong Signals

• Exposure to multi-state or multi-client tax environments

• Experience working in payroll operations or tax compliance support

• Experience working with structured workflow or document management systems

Responsibility Pillars

Tax Notice & Amendment Processing

You ensure payroll tax notices and amendments are accurately set up and documented so compliance workflows move forward without delay.

• Process tax notices and amendments following defined submission and documentation standards
• Validate tax periods, submission types, and client information before system setup
• Maintain accurate documentation for both client and agency records

System & Documentation Management

You maintain the integrity of the tracking system used by the payroll tax operations team.

• Log and track tax notices through the Agency Notice Tracking System (ANTS)
• Import and index client records to enable automated OCR processing
• Maintain accurate client data to support inquiry setup and resolution

Inbox & Workflow Monitoring

You ensure incoming requests are captured, prioritized, and routed correctly within the operations workflow.

• Monitor team inboxes for incoming tax notices and inquiries
• Log priority requests and confirm receipt through automated responses
• Assign and distribute notices for processing within the team

Reporting & Operational Visibility

You maintain operational visibility for the payroll tax operations team.

• Produce daily reports on tax specialist productivity and notice volume
• Track outstanding tax notices and amendments for operational monitoring
• Maintain reporting accuracy for leadership review

ABOUT THE CLIENT

A U.S.-based payroll and HR technology provider delivers workforce management, payroll processing, and compliance solutions for businesses across multiple industries. Known for structured operational processes and regulated compliance standards, offshore teams operate with defined documentation workflows, system-driven tracking, and measurable performance outputs.

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click Apply

When you click Apply, you'll be taken to Multiplai Interview Room.

Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with the next steps.

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