Do you enjoy ensuring processes are followed and risks are minimized
Are you naturally detail-oriented when reviewing compliance and security procedures
Interested in helping teams maintain strong operational and information security standards
Help build a culture of compliance and operational excellence!
About the Role
The Risk and Compliance Officer supports the organisation in maintaining compliance with internal policies, operational risk management procedures, and information security standards within a BPO environment. The position works closely with internal teams and clients to monitor processes, assist with audits, maintain compliance documentation, and support incident reporting. Training will be provided to ensure the successful candidate develops strong capability in the company's risk and compliance framework.
Ideal Candidate (Must-Have Requirements)
- At least 1 year of experience in Compliance or Information Security within a BPO environment
- Familiarity with compliance monitoring, audits, or incident reporting processes
- Strong proficiency in Microsoft Office, particularly Microsoft Excel
- Strong analytical thinking and problem-solving ability
- High attention to detail and strong organisational skills
- Excellent written and verbal English communication skills
- Ability to collaborate with internal teams and communicate with clients professionally
- Team-oriented mindset with the ability to work in a structured environment
- Amenable working onsite in our Cebu Office (IT Park, Cebu City)
Highly Regarded
- Experience using monitoring tools such as Time Doctor or similar productivity monitoring platforms
- Exposure to compliance documentation, policy management, or operational risk tracking
Tasks and Responsibilities
- Assist in monitoring compliance with company policies, procedures, and information security standards
- Support internal and external audits by gathering documentation and preparing reports
- Maintain compliance records, documentation, and monitoring logs
- Assist with incident reporting and support investigations related to compliance issues
- Help ensure operational processes align with company risk management and security requirements
- Work with internal teams and clients to respond to compliance-related enquiries
- Identify potential operational or compliance risks and escalate when necessary
- Prepare reports and perform administrative support tasks using Microsoft Office tools
Industry-leading benefits
- HMO w/ Dental Coverage + Dependents
- 2-week paid Holiday Break. Enjoy the season without worrying about your work.
- Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
- Take advantage of working the day shift schedule! Wake up to the sunrise and wind down as the sun sets.
We have a virtual recruitment process. What you need
- Strong and Stable Internet Connection for uninterrupted video interviews
- Laptop or PC with Webcam for online assessments and interviews
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About VA Platinum
VA Platinum is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.
We pride ourselves on having a supportive and collaborative team. We value energy, candid communication, and a high-performance work environment. We are looking for someone who fits well into this culture and can contribute positively to our team's dynamic.
Other Career Opportunities
- General Admin VAs
- Digital Marketing Specialists
- AU Accountants/Bookkeepers
- Financial Planning VAs
- Mortgage Broking VAs
- Mortgage Parabrokers (anywhere in the PH)
- Paraplanners
- Executive Assistants
- Team Manager - Client Facing
