Requisition Number: 103715
Talent Operations Coordinator
Insight at a Glance
14,000+ engaged teammates globally #20 on Fortune's World's Best Workplaces™ list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About The Role
As a Talent Operations Coordinator, you will support activity across the Talent function, with a primary focus on ensuring the smooth operation of processes through timely and accurate administrative support. Under the guidance of the Talent Operations & Transformation Manager, you will provide learning and development administration and coordination activities regionally, supporting both sales and non-sales business units. You will also administer multiple learning platforms, provide troubleshooting support to teammates, and manage content.
Along The Way, You Will Get To
- Work closely with the wider Talent and HR teams to support the post induction experience for new hires.
- Actively contribute continuous improvements to Insight's training processes, initiatives, and strategy.
- Support regional training activity relating to Sales and Non-Sales Functions, assisting in the design and/or execution of performance and talent management processes and programs.
- Interface with appropriate teams to ensure training-related components of the development framework are in place.
- Support the coordination of all training activities, including scheduling, communication, registrations, training materials and room set up.
- Manage and regularly audit training materials and ensure all materials are on brand, accurate and aligned to key methodologies and publish links to material where relevant.
- Manage training delivery schedules regionally and publish monthly updates to all country leaders to ensure full communication of the offering.
- Evaluate and report on the effectiveness of the training programs and offer data to support future enhancements.
- Forge strong relationships within the business in order to help facilitate training activity, advise on most appropriate locations, and be a central point of contact for training questions.
- Coordinate and liaise with appropriate parties to support with compliance of legislative training requirements.
- Proactively work with Insight's global geographies to share best practice on Insight's Learning Management System.
- Support with the management and maintenance of Insight's internal website and Talent App for Talent activity, and coordinate with Marketing where necessary.
- Support the Talent Operations & Transformation Manager by collating and preparing monthly reports or publications as required regionally.
- Take ownership of a designated segment of Talent programs such as but not limited to;
- Apprenticeships
- Skills Academy
- Enablement
- Development
- Leadership and Percipio
- And be the SME for this area through the effective logistical management of the programme.
Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we're looking for
- Administrative experience gained within a recruitment, training, and/or HR capacity.
- High level of written and spoken English.
- Fully conversant with Microsoft Office suite (Outlook, Excel, and Word).
- Ability to respond quickly and innovatively in order to manage and enhance reputation.
- Experience of managing multiple projects and tasks concurrently, working at pace to achieve goals against SLAs and to agreed deadlines.
- Autonomous and self-sufficient, capable of picking up new and varied tasks and quickly understanding how they need to be actioned.
- Enjoys supporting others and working as part of a team, able to quickly build rapport and establish relationships with stakeholders.
- Excellent attention to detail, problem solving skills and ability to resolve complex issues.
- High adaptability and flexibility, including the ability to manage deadline pressure.
- Proven ability to communicate effectively with stakeholders at all levels.
- Demonstrate previous experience of managing a calendar of activity and booking external venues.
Nice To Have
- Evidence of continuing professional development.
- A confident, outward-looking, proactive communicator.
- Experience working with a Learner Management System, or company intranet, to upload content.
- Previous experience in the preparation and development of monthly reports.
- Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion.
- Sympathetic, approachable, professional manner but strong and directional and able to exercise discretion in handling confidential matters.
- Demonstrates the ability to deal with ambiguity effectively and a high level of resilience when dealing with setbacks and challenges.
- An understanding and experience of the design and implementation of new business processes.
- Previous experience of creating and maintaining complex activity trackers.
- Previous experience of working with sales management.
- Previous experience working with a network of trainers to manage a training calendar.
What you can expect
We're legendary for taking care of you, your family and to help you engage with your local community.
We want you to enjoy a full, meaningful life and own your career at Insight.
Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
