JOB TITLE: Talent Acquisition Coordinator
Reports to: Director of Operations
Work Type:
Working Hours :
- 40+ hours/week | typically 8 AM - 5 PM EST
- May include evening and weekend work and/or a staggered workweek.
Start Date: TBD
JOB DESCRIPTION
This position coordinates the recruiting and onboarding, driving the company's caregiver talent acquisition efforts. This position involves extensive telephone, video call, and email interaction with applicants and caregivers. In addition, this role provides staffing support - striving towards and providing insight and recommendations for the best match caregiver assignments for our clients.
This position will have a direct impact on our business growth through increasing awareness of the company within recruiting channels, selling us and qualifying candidates, meticulous record keeping, supporting caregiver retention and recognition, and ensuring new hires are 100% ready to be staffed on shift with our clients.
Primary Duties:
Recruiting
- Contributes to and executes the recruitment strategy to support staffing needs, and communicates and escalates gaps in tools or resources needed.
- Identifies and executes against new Talent Acquisition initiatives to continually improve our tactics, efficiencies, and quality of hires.
- Gains insight into key onboarding metrics, shares and reports regularly in order to improve outcomes and have better understanding of talent acquisition successes and obstacles.
- Works collaboratively with other team members (scheduling) to determine gaps in staffing, and provide support to ensure that all cases/shifts are staffed, and hiring as needed to support new clients.
- Qualifies new applicants leveraging current efforts while exploring new initiatives to ensure our quality of hires remains high.
- Contributes to the recruitment strategy to advance the talent acquisition area of the business and initiatives.
Documentation/Compliance
- Completes and enters all onboarding documents into Axiscare and payroll systems.
- Streamline new employee experience from offer accepted to 1st client shift
- Sheppard new employees through onboarding process, up to 1st shift
- Ensure 100% adherence to compliance checklist
- Complete background checks, reference checks, nurse registry, OIG, and other required checks.
- Ensures all Caregivers are prepared for their first shift (badges, expectations, required paperwork, etc.
Orientation/Training
- Coordinate and ensure new hires receive access to and complete Orientation.
- Introduction to Scheduling team - to help get on 1st shift
- Has badge/PPE/AH shift for first shift
- Provide info/log-in for Nevvon Training, verify first module
- Work collaboratively with the Scheduling team to ensure a smooth transition to be staffed as a caregiver.
Overall Team/Administrative Support
- Provides support for other team members (HR, staffing, client/customer service), as needed.
- Participates in phone coverage rotation during business hours as assigned, being the voice of the agency to greet callers and address their needs.
JOB REQUIREMENTS:
- High School Diploma/GED required; CNA or HHA experience a plus. Must be detail-oriented,
- Have excellent customer service skills and be able to manage multiple tasks simultaneously.
- Should have LEADERSHIP QUALITIES
- Healthcare or home care experience is preferred.
