WORK 4 DAYS, ENJOY 3 DAYS OFF!Make the most of your week with a 4x12 scheduleu0026mdashplus free lunch wheneveryouu0026rsquoreonsite!
TECHNO-CODED PERKS u0026ndash Enjoy these Benefits!- Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
- Vibrant City Location: Work in Eastwood, Alabang, or BGC!
ROLE OVERVIEW
As a senior team member, youu0026rsquoll support the Centralized Services Engineer by handling routine tasks that require manual intervention or cannot be automated.
YOUR IMPACT STARTS HERE- Perform routine maintenance on monitoring and security tools.
- Review alerts proactively and remediate issues as needed.
- Monitor backup jobs and address warnings or failures.
- Ensure successful OS and third-party patch management remediate failures when necessary.
- Maintain backup configurations for networking devices and keep firmware up to date.
- Support other centralized services activities as directed by the CSE.
- Provide backup assistance to the Reactive Support team as needed.
- Manage and resolve incidents and tickets within SLA guidelines.
- Stay up to date on the latest IT and cybersecurity technologies and trends.
IDEAL TECHNICAL PROFILE- 5+ years of experience as a System Administrator with strong technical expertise.
- Proficient in troubleshooting IT issues across hardware, software, networking, and peripherals.
- Familiarity with Windows, macOS, and Linux operating systems.
- Knowledge of productivity tools, business applications, and cloud services.
- Strong expertise in Microsoft 365 and supporting technologies.
- Understanding of networking concepts, TCP/IP protocols, and network troubleshooting tools.
- Experience in Managed Service Provider (MSP) environments.
YOUR HUMAN TOUCH- Excellent problem-solving, decision-making, and communication skills (English).
- Flexible and enthusiastic about learning and handling new technologies.
- Willingness to work shifting schedules.
- Open to work at any TGT site (BGC, Eastwood, Alabang).
ABOUT US @ TECHNOGLOBAL TEAM
Headquartered across the Philippinesu0026rsquo most dynamic cities in BGC, Eastwood, Alabang, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka,weu0026rsquorebuilding a workplace that puts people first.
Make the most of our 100% virtual recruitment. Apply today!
