Supervisor, Dry Food

The Dry Food Supervisor is responsible for overseeing the merchandising, inventory, and sales performance of dry food categories in retail stores. They ensure product availability, compliance with food safety standards, and excellent customer service to drive sales and profitability.

Key Responsibilities

Merchandising & Display

• Supervise product placement, signage, and promotional displays for dry food items.
• Ensure shelves are well-stocked, organized, and aligned with planograms.

Inventory Management

• Monitor stock levels and coordinate with warehouse and suppliers for replenishment.
• Conduct regular cycle counts and manage shrinkage/loss prevention.
• Ensure FIFO (First-In, First-Out) practices are followed to maintain product quality.

Sales & Performance

• Track sales performance of dry food categories and implement strategies to meet targets.
• Support promotional campaigns and seasonal sales events.

Team Supervision

• Lead and train store staff assigned to dry food sections.
• Schedule shifts, assign tasks, and monitor performance.

Customer Service

• Ensure staff provide excellent service, assisting customers with product inquiries.
• Handle escalated customer concerns related to dry food merchandise.

Compliance & Standards

• Enforce company policies, food safety standards, and audit requirements.
• Maintain cleanliness and orderliness of dry food sections.

Qualifications

• Education: Bachelor's degree in Business, Retail Management, or related field.
• Experience: 3–5 years in retail operations, preferably in food categories.
• Technical Skills: Knowledge of merchandising, inventory systems, and sales reporting.
• Soft Skills: Leadership, communication, problem-solving, and customer service orientation.