Discover your 100% YOU with Microsourcing!
Position: Supervisor – Client Lifecycle Management – Fiduciary
Location: Manila, Philippines
Work setup & shift: Hybrid | Dayshift
Our Client,
the Maples Group, is a global leader in financial services, trusted by many of the world's largest hedge fund managers, private equity firms, and international corporations. Their side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivaled learning and career opportunities to their 2,500+ colleagues worldwide.
MicroSourcing is working directly with the Maples Group to support the expansion of their new operations in Manila.
What is it like to work in Maples
The Maples Group is driven to excel, and collaboration is key to their continued success. Maples Group employees can go further for their clients because they go further for each other too. Their inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.
Your Role
As a
Supervisor – Client Lifecycle Management – Fiduciary, you will:
- Manage the allocation and quality control of contract reviews and deliverables across multiple jurisdictions and workstreams (Revenue Opportunities, Delaware/Global Entity Services, and DocuSign filing).
- Supervise and mentor 1-4 junior staff members, overseeing their daily workflow, performance planning, and professional development.
- Liaise with global stakeholders to manage changes, set expectations, and streamline business processes within the Manila Center of Excellence.
- Analyze workstream data to identify, generate, and publish monthly KPIs for management and risk reporting.
- Ensure strict compliance with legal, regulatory, and internal risk management requirements while facilitating the migration of new processes.
What You Need
Non-negotiables
- Bachelor's degree holder, preferably in Finance, Business, Data/Computer Science, or Administration.
- 4–6 years of related professional experience in fiduciary services, client lifecycle, or entity management.
- 1–2 years of experience in a supervisory or leadership role managing direct reports.
- Willingness to work during public holidays as required by the business.
- Proven ability to handle quality control and process documentation.
Preferred Skills/expertise
- Strong understanding of Revenue Opportunities and service cap identification in legal contracts.
- Expertise in global entity services or Delaware entity filings.
- Proficiency in DocuSign administration and document filing workflows.
- Experience in migrating new business processes and change management.
- Excellent communication skills for managing stakeholder expectations across different time zones.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
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