The Opportunity
Keyano College's Sport & Wellness Centre requires Student Assistant - Guest Services Attendants. These positions work in a high-energy, fast-paced, multi-tasking environment. The Guest Services Attendant reports directly to the Guest Services Coordinator. While working in our high energy environment candidates will be responsible for the day-to-day activities as it relates to the sales, greeting and receiving of our members, which include college staff, and students. Successful candidates will aid in maintaining a clean and welcoming facility. Flipping events, setting up/tearing down programming and leagues, and assisting with special events.
Note: this is not a remote work opportunity, you will be required to work on campus and relocate to Fort McMurray, AB.
About Us
Keyano College is a comprehensive post-secondary educational institution located in Fort McMurray, nested in the Regional Municipality of Wood Buffalo on traditional Treaty 8 territory. We are a strategic community partner that meets both the training and talent upgrading needs of industry, as well as the personal enrichment and cultural needs of the Wood Buffalo community. We take pride in offering a safe work and study environment that embraces Equity, Diversity, Inclusion and Belonging. Our students and customers come from all walks of life and so do we. That is why we are committed to hiring great people from a variety of backgrounds because it makes our employee community stronger.
Duties & Responsibilities
- Answering incoming calls, filing and reception validated and processing memberships and program information through Activenet software cash handling processes
- Conducting facility tours including noting equipment and facility maintenance and damage, organizing equipment, equipment lending, cleaning fitness centre equipment, general maintenance of equipment, equipment set-up and tear down
- Events, programming, league(s): bookings, cleaning, supporting, and set up and tear downs including
- Monitoring users as well as the centre's field houses, track, fitness centre, studio spaces and enforcing facility policies including wristband, membership card, dress code, and equipment lending policies.
- Canteen operations when needed.
- Maintain a high level of customer service, ensure the facility is a welcoming and safe space.
- Ability to work in a high pace, high task completion environment.
Qualifications
Required Qualifications:
- Minimum grade 12 education or GED
- Must be a current Keyano Student
- Must be proficient in conversational English
- Customer service experience specifically in front of house or recreation roles, personal sport, or fitness experience, coaching or youth sport volunteering experience will be considered an asset.
- Team members must be able to multi-task, to work independently or as a member of a team, and to communicate openly with fellow co-workers as well as guests.
- Candidates must be able to lift 50lbs weight.
- The position requires availability on weekends and evenings.
Compensation And Benefits
CUPE Student Rate - $16.20 per hour
Additional Information
At Keyano College, we are committed to fostering an equitable, caring and resilient environment where everyone feels valued and connected to the common goal and the college community. We welcome applications from all qualified individuals and encourage candidates who will contribute to the diversity of the College to apply.
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue through the selection process will be contacted.
Company
Keyano College
Location
Public Engagement
Opening Date
09-12-2025
Starting Date
04-01-2025
