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Store Trainer

2-5 Years
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  • Posted 7 days ago
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Job Description

Key Responsibilities

  • Conduct onboarding and refresher training for store employees (e.g., Sales Associates, Cashiers, OICs)
  • Deliver product knowledge training, particularly on tools and hardware items
  • Monitor and evaluate staff performance and training effectiveness
  • Develop and update training materials, manuals, and modules
  • Conduct store visits to assess training needs and provide coaching
  • Support store openings by facilitating initial training programs
  • Ensure adherence to company standards, policies, and procedures
  • Coordinate with Operations and HR for training schedules and needs
  • Provide feedback and reports on training progress and staff development

Qualifications

  • Bachelors degree in Business Administration, Education, HR, or related field
  • At least 23 years experience in training, retail operations, or similar role
  • Experience in hardware, construction, or tools industry is an advantage

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Job ID: 146119541

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