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SM Retail

Store Supervisor (SM LUCENA)

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  • Posted 17 hours ago
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Job Description

Key Accountabilities:

Sales Achievement Plan

  • Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
  • Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
  • Monitor sales performance of the branch/es by coordinating with Store Managers.
  • Prepare regular report on the sales performance of the branch/es.
  • Daily Operations

    • Ensure standard operating procedures and compliance to Company policies are strictly implemented.
    • Prepare and implement sanctions when Company policies and procedures are violated.
    • Initiate review of standard operating procedures which can help the branch/es achieve its sales target.
    • Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.
    • Ensure that all equipment and facilities are working properly.
    • Conduct regular store visit.
    • Monitor status of renovation projects and new stores, if any.
  • Merchandise and Stock Management

    • Monitor compliance of stores to the Company's ageing policy, inventory management, merchandise assortment and category performance.
    • Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.
    • Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.
  • People Management

    • Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.
    • Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.
    • Ensure all incoming Store Managers and Supervisors undergo proper training.
    • Identify employees who can be considered for promotions.
    • Ensure that all vacancies of stores are filled up by HR.

    More Info

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    About Company

    Job ID: 136236603