A Store Head is primarily responsible for ensuring that store sales target is constantly achieved. Monitoring of the store's inventory and submission of timely merchandise replenishment requests are to be ensured to ensure proper stock levels are healthy weekly. They are expected to train and engage direct reports to hit sales targets, comply with store standard operating procedures, and evaluate staff performance, including discipline for career growth.
Duties and Responsibilities
- Responsible for ensuring that store sales target is consistently achieved;
- Regularly supervise control measures to minimize expenses such as utilities, supplies, and the like.
- Regularly supervise control measures to minimize expenses such as utilities, supplies, and the like;
- Supervises brand/marketing-initiated activities, store visual merchandising, and local store marketing;
- Submits daily store operations reports (sales, inventory, and other qualitative reports) as needed;
- Monitors store inventory and submit timely merchandise replenishment requests to ensure that stock levels are healthy on a weekly basis;
- Ensures proper execution of periodic store inventory count, accurate and timely reporting of inventory variances and/losses including proper resolution of issues and concerns;
- Observe daily compliance to Nimbly checklist in the store;
- Monitors and quickly reports store equipment with needed fixtures (such as defective lights, air conditioners, problems with store signage, internet, and electric connectivity, CCTV, and the like);
- Drives, trains and engages direct reports to hit a sales target, comply with store standard operating procedures, and evaluate staff performance, including discipline for career growth.
Qualifications
- College graduate (fresh graduates are welcome to apply).
- Retail selling is a plus but not required.
- Driven to sell and with a great personality.
Training/Skills Requirement
- Proficient computer skills - MS Applications.
- Good oral and written communication.
- High level of leadership and team dynamics.
- Strong understanding of business goals and standards for customer service.
- Highly analytical and innovative in problem-solving.
