Startup Generalist (Work From Home)

What We're Looking For

A highly organized Startup Generalist who can bring structure, momentum, and clear communication across a busy, multi-department environment. This role requires someone proactive, detail-driven, and capable of managing many moving parts while also providing executive support with strong judgment and follow-through.

Responsibilities

• Coordinate day-to-day activity across sales, installation, purchasing, service, vendors, and leadership; ensure details are tracked and jobs move forward smoothly.

• Maintain an operations dashboard that centralizes schedules, service issues, vendor updates, priorities, and job statuses.

• Support customer and franchise communication by triaging messages, responding when appropriate, and ensuring follow-through.

• Provide general administrative support, close loops across departments, and help standardize internal processes.

• Support the CEO with inbox triage, calendar management, deadline tracking, task prioritization, and communication preparation.

• Assist with travel coordination, light personal administrative tasks, and occasional home-related support.

• Provide basic bookkeeping support such as monthly reconciliations, tracking taxes, and simple financial organization.

Requirements

• 3-5 years proven experience as an Operations Specialist, Chief of Staff, Executive Assistant, or Startup Generalist role.

• Strong organizational and project coordination skills with the ability to manage multiple workstreams simultaneously.

• Proactive, resourceful, and comfortable working independently with minimal oversight.

• Excellent verbal and written communication, with the ability to work effectively across multiple departments and stakeholders.

• Tech-savvy and comfortable learning dashboards, spreadsheets, and project management tools.

• Customer service mindset and ability to ensure issues are followed through to completion.

• Basic familiarity with bookkeeping or willingness to learn.