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Safeway Philtech Inc

Sr. Workload Automation Engineer

3-8 Years
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Job Description

JOB SUMMARY:

TheWorkloadAutomation Engineer is responsible for the design, implementation, and maintenance of automated job scheduling andworkloadmanagement systems across both on-premises and cloud environments. In this role, you'll support the monitoring ofworkloadautomation tools and help build and maintain job schedules that are essential to business operations across areas like Retail, Supply Chain, and Finance. This role leverages industry-leading tools and cloud-native services to ensure the reliable and efficient execution of critical business processes in hybrid IT landscapes.

JOB RESPONSIBILITIES:

  • Support Scheduling Operations: Assist in implementing and maintaining job schedules across platforms and business services. Help translate business needs into reliableworkloadautomation solutions.
  • Maintain Automation Tools: Monitor performance and assist in troubleshooting issues.
  • Improve Job Reliability: Review job logs to identify common failure points and assist in optimizing job flows to improve performance and meet SLAs.
  • Collaborate Across Teams: Work with Infrastructure Engineers, Software Developers, and DevOps teams to support automation initiatives and streamline workflows.
  • Technical Execution: Apply foundational knowledge in Linux/Unix, Windows, scripting (e.g., Python, Shell), and APIs to support automation and troubleshooting.
  • Contribute to Automation: Identify opportunities to automate manual tasks and assist in implementing solutions using scripting tools.
  • Ensure Operational Stability: Help assess the impact of job failures and support incident response efforts. Participate in on-call rotation for critical issues.

SKILLS AND QUALIFICATIONS:

  • Practical knowledge and experience on Operating Systems: Linux, Windows, Microsoft Tools, ServiceNow, Confluence, Jira, ITIL Foundations, Stonebranch Universal Automation Center UAC, CAWorkloadAutomation (ESP), Cloud Platform Knowledge.
  • Verbal and written communication skills to effecively share information with team members and customers.
  • Customer service with EQ to understand customer's POV to be able to provide excellent support and service.
  • Time management to efficiently fulfill tasks and gain learning in the process.
  • Learning-Focused, finding ways to improvise in their field and use positive constructive feedback to grow personally and professionally
  • Problem-solving, logical and creative in providing solutions to issues that may arise.

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About Company

Safeway Philtech Inc was established in 2003 as one of the technology centers of Safeway Inc. in recognition of two things: the technical competency of Filipino IT workers and their ability to be global players. Since 2003, from doing mostly application support work, Safeway Philtech Inc. has acquired the subject matter expertise of Safeway's business and technology.

Our capabilities have been developed through the years of supporting and developing solutions from the most fundamental to the most difficult problems facing our customers. With a workforce of more than 400 professional-technical employees, Safeway Philtech Inc. can be considered a hub of competent IT professionals.

In addition to the company’s main focus of providing application support services in business areas such as Retail, Accounting, Human Resources, Marketing and Supply Chain, Safeway Philtech Inc. is also involved in Development, Project Management, Quality Assurance Infrastructure Support and numerous IT services across different platforms including Mainframe, Midrange, and Web. This close involvement with literally hundreds of enterprise-wide applications has turned Safeway Philtech Inc. into a virtual melting-pot of disciplines in both legacy and cutting-edge technologies.

Through the years, we have developed Experts in the organization. Some are even considered as enterprise-wide Subject Matter Experts especially in the areas of POS Development, HR and Payroll Systems, and Lawson Financial.

Job ID: 144971239