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Sr Manager, Client Services

  • Posted 13 hours ago
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Job Description

Role purpose

The role is responsible for acquiring, developing, and expanding banking-software business for Finacle across the assigned SEANA market, focusing on banks and financial institutions evaluating modernization across core banking, digital banking, lending, payments, cloud/SaaS modernization, APIs, and ecosystem-led banking transformation. Finacle powers mission-critical banking operations for financial institutions across more than 100 countries, supporting over a billion end customers and 1.7 billion accounts worldwide. This role is focused on driving strategic banking transformation programs and selling enterprise-scale banking platforms, engaging with senior banking executives on business-critical modernization initiatives

Responsibilities

  • Build and progress qualified pipeline across banks, digital banks, fintech-led banking businesses, and financial institutions for Finacle-led banking transformation opportunities.
  • Sell enterprise banking platforms and transformation propositions across core banking, digital banking, lending, payments, open/API banking, cloud/SaaS modernization, and composable banking.
  • Map accounts and stakeholders across business, technology, operations, transformation, digital, payments, and procurement teams.
  • Partner with pre-sales, product, consulting, implementation, alliances, and leadership teams to shape account strategy, demos, proposals, RFP responses, pricing inputs, and negotiation plans.
  • Maintain disciplined CRM hygiene: account plans, opportunity stage, next actions, customer map, competitor intelligence, partner influence, and forecast assumptions.
  • Build local market intelligence on banking-platform modernization, regulatory modernization themes, digital-bank launches, payments modernization, and competitor movements.
  • Support partner-led motions with SIs, cloud partners, consulting partners, and ecosystem partners where they influence banking transformation decisions.
  • Travel within the assigned country and SEANA as required for customer meetings, workshops, industry events, partner alignment, and executive engagement.

Must-have qualifications

  • Enterprise sales / business development experience in banking software, financial technology platforms, core banking, digital banking, lending, payments, transaction banking, or banking transformation software.
  • Demonstrated ability to sell to banks or regulated financial institutions, preferably involving multi-stakeholder deals and long-cycle enterprise pursuits.
  • Strong understanding of banking transformation themes: core modernization, digital onboarding, account/deposit/lending journeys, payments modernization, API/open banking, cloud migration, data/AI-led banking, and composable architecture.
  • Ability to engage senior banking stakeholders and translate product capability into business value, operating-model impact, risk reduction, speed-to-market, and customer-experience outcomes.
  • Strong written and spoken English; local country language capability is a strong advantage for customer access.
  • Willingness to travel for customer meetings, partner meetings, industry forums, and pipeline-building activities.
  • Quick joiners preferred — prioritize candidates who are immediately available, on short notice, actively exiting, or coming from completed/ending assignments.

Preferred experience

  • Prior sales / BD experience with banking-platform vendors such as Temenos, Finastra, Oracle FLEXCUBE, Mambu, Backbase, Silverlake Axis, FIS, Fiserv, Thought Machine, Intellect Design Arena, Nucleus Software, ACI Worldwide, or BPC SmartVista.
  • Experience selling at least one of: core banking, digital banking platform, lending platform, payments hub/switch, card issuing/acquiring, transaction banking, or banking cloud/SaaS.
  • Experience with RFP-led bank deals, large account mapping, partner-led pursuits, SI/cloud alliances, and regional banking relationships.
  • Existing network across banks, digital banks, financial institutions, payments companies, fintechs, or bank technology transformation leaders in the target country.

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About Company

Job ID: 152063525

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