Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
The role involves:
- Manages the DNS systems, upgrades systems as required, provides all operational and sustainment activities related to the ongoing support of all DNS systems
- Resolves complex DNS network problems, and operating DNS enterprise servers
- Performs DNS administration
- Linux, VMWare and other OS admin and maintenance
- Install, configure, maintain DNS network services, equipment and devices
- Requires a thorough knowledge of networking essentials
- Assists in providing support for network security
- Provides telephone, e-mail, or remote access solutions to day-to-day DNS issues
- Support DNS team in meeting key performance indicators and metrics
- Knowledge of modern LAN/WAN solutions including IP networking - MPLS, QOS, SONET/SDH optical solutions, and serial communications, TCP, UDP, DHCP, SSH, NTP, DNS, ARP, ICMP, SCP, and TFTP, dynamic routing protocols to include EIGRP, and BGP and DMZ zone DNS secure administration
- ServiceNow Queue Management
- Provides ensuring the timely SLA process through which INC, CTASK, and CHG work is assigned and completed
- Includes problem recognition, research, isolation, resolution, and follow-up steps
- Performs analysis of IT requirements and works with the client to determine feasibility of the task
What skills/attributes are a must have:
- Undergraduate degree or equivalent experience.
- Degree in Information Technology field and/or equivalent professional experience
- 4+ years experience networking, switching and firewall environments.
- 2+ years experience with DNS Technologies
- 1+ years experience with Cloud Technologies
- Extensive experience of Infoblox DNS, DHCP, IPAM and related services - Configuration and Management
- In-depth knowledge of DNS, NTP, IPAM, BIND, and DHCP and Cloud Hosted Environments
- Experience with Infoblox Software and Implementation
Grid Master
Grid Manager
Grid Members
- Infoblox DNS, DHCP and IP Address Management
- CISCO, Palo Alto and other general networking and firewall experience
Preferred Skills:
- Infoblox DNS, DHCP and IP Address Management
- CISCO, Palo Alto and other general networking and firewall experience
Location:
Shift:
- Once a month rotational schedule: Weekdays and weekends off, 9:00 PM 6:00 AM (Philippine Time).
Work Set-up:
- Hybrid once or twice a month on-site
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care must go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.
