Job Description

Strategy

Supports on Quality Assurance (periodical) reviews as Reviewer / Maker on the quality assurance assessments for FM CoE to revalidate, analyze and diagnose any instance of breeches (errors/non-compliances) to existing SOPs / BAU practices;
Supports on Fraud Awareness initiatives for External (Customers/Industry) and Internal (RHBians) based on latest fraud trends gathered from Industry / Circles within the CoE;
Supports on Publications of FM's Bulletins to increase information / content sharing related to FM topics;
Supports on Management of FM @ Viva Engage content;
Supports on Management of Fraud & Security Awareness Page content; and
Support Squad Lead to ensure alignment to journey vision and key goals.
Supports on as Maker for Guidelines & Standards review (periodic) to ensure conformity

Systems

Supports on System Testing as Tester / Maker (UAT, SIT, Regression, etc.) on enhancements and scaling-up developed solutions;
Supports the FDS for the CoE; on Fraud Rules deployment;
Supports on System Administration for FDS related task as Maker on the system assessment reviews for FM CoE (UAM, Vendor Management, Project Management, System Assessments, etc.);
Supports on Assets Management (Inventory, Budget, Renewals, etc.) to ensure delivery of journey against budget;
Supports on Access Management tasks as Maker for Onboarding & Attrition within CoE;
Supports on All system related activities that may be assigned (time to time) for CoE;
Supports the bank on the process where required of sourcing and implementing of upgrades or new system or solution.
Support Squad Lead to ensure alignment to journey vision and key goals.

Reporting

Supports on MIS & Analytical Reporting as Maker on the data compiling, sanitizing, analyzing and all reporting needs of FM CoE to Internal (Grp Compliance, Grp Operational Risk Management, etc.) and external parties (e.g. BNM, ABM)
Support reviewer function for Loss Event reporting (LDC) and regulatory reporting via ORR Kijang Net as submitting officer
Supports on Dashboard Reporting to CoE Lead on BAU operations;
Supports YTD reporting for circles within FM
Supports on Surveys required by the Regulators on Fraud topics;
Supports on as Maker the Decks & Presentations for FM CoE;
Provides support to other Circles by ensuring data is well-structured, consistent, and ready for seamless reporting, while also offering technical assistance with formulas to streamline their daily processes.
Support Squad Lead to ensure alignment to journey vision and key goals.

More Info

Job Type:

Permanent Job

Industry:

Other

Function:

Quality Assurance, Fraud Management, System Testing, Reporting

Employment Type:

Full time

Key Skills

Fraud Rules Deployment

MIS Analytical Reporting

Dashboard Reporting

Fraud Awareness

Access Management

Data Compiling

Project Management

Uat

System Administration

System Testing

Quality Assurance

Sit

About Company

Last Updated: 29-09-2026 05:12:30 AM

India, Remote

Skills:

Cybersecurity, Sdlc, Jira, Devops, Agile Coaching, Scrum Master, Identity Access Management, JQL basics, Automation rules, Jira board configuration, Six Sigma, Certified ScrumMaster, Atlassian Certified Jira Administrator, Project planning concepts, Sprint reporting, Project management basics

Kuala Lumpur

Skills:

Workflows, Change management, Rpas, Ocr, AI tools, Project management, Lean Six Sigma

Malaysia, Kuala Lumpur

Skills:

Agile, Sdlc, Production Support, Project Management, Core Digital Projects, Insurance Systems, UAT strategy and planning, User Story requirement management