Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goals
Responsible for the overall oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring.
Interface with leaders to understand the fast-changing business needs and make updates where necessary
Lead projects and improvements to drive efficiencies in the team
Coordinates with third-party partners on the headcount requirements and monitors agency performance and compliance
Conducts Monthly Business Performance Review with service providers to identify areas for development and improve attendance and productivity performance.
Requirements
Graduate of any Bachelor's Degree
Preferably with prior experience in the Warehouse, E-commerce, Logistics field under a Workforce Planning and Management, Agency Management or Vendor Management
Able to collaborate effectively with diverse stakeholders
Keen to details and highly organized
Knowledgeable with MS and Google Applications
Willing to travel and amenable to be assigned in Calamba, Laguna
