Responsibilities
Partner & Relationship Management
- Source and onboard fintech and tech-service partners suitable for invoice discounting programs.
- Serve as the primary commercial and operational lead for partner negotiations and program rollouts.
- Coordinate partner enablement: training, SLAs, and operational playbooks for invoice submission and reconciliation.
- Maintain an active engagement cadence to drive partner activation, utilization, and retention.
Credit Execution & Underwriting (Execution-focused)
- Execute underwriting and approve partner-originated invoice discounting transactions per approved policies.
- Verify invoices and supporting documentation; coordinate third-party verification where required.
- Manage day-to-day credit decisioning workflows to meet turnaround-time SLAs.
- Escalate exceptions and suspicious cases to Risk/Compliance for further review.
Product Operations & Delivery
- Ensure smooth end-to-end operational flows: invoice intake, verification, disbursement, settlement, and reconciliation.
- Coordinate with Tech and Ops to resolve operational exceptions and reduce time-to-fund.
- Implement standard operating procedures and checklists to ensure consistent execution.
- Track and improve operational KPIs (e.g., time-to-fund, error rates).
Portfolio Management & Collections (Execution-focused)
- Monitor portfolio performance and manage collections for delinquent accounts in coordination with Recovery teams.
- Execute remediation and workout actions for distressed invoices within delegated authorities.
- Maintain accurate portfolio records, aging schedules, and provisioning inputs for Finance/Risk.
- Manage day-to-day exposure limits and ensure adherence to concentration thresholds.
Reporting & Stakeholder Communication
- Produce regular management reporting on originations, utilization, portfolio quality, and operational KPIs.
- Coordinate with CINO, Risk, Compliance, Finance, and Legal for approvals and month-end close items.
- Provide input to product pricing and fee adjustments based on observed performance.
- Represent the product on cross-functional forums to drive continuous improvements
