Solutions Officer

• Help coordinate and support Solutions projects, ensuring adherence to deadlines and quality standards.
• Contribute to the creation of detailed reports and update documents for ongoing Solutions projects.
• Participate in the preparation and delivery of training workshops for staff on process improvement techniques.
• Define KPIs: Establish and document key performance indicators aligned with business objectives.
• Maintain Dashboards: Create and update dashboards and reports to monitor KPI performance.
• Analyze Data: Examine data to uncover trends and insights that inform strategic decisions.
• Communicate Insights: Present findings and actionable recommendations to stakeholders.
• Collaborate with Teams: Work alongside product, marketing, and sales teams to support their data needs.
• Improve Processes: Enhance data collection and analysis methodologies to ensure accuracy and efficiency.

Qualifications

• Graduate of a Bachelor's Degree course preferably business-related.
• Six Sigma Certified - Yellow.

Required Skills

• Lean Six Sigma methodologies.
• Basic to intermediate data analysis.
• Proficiency in Excel (VLOOKUP, pivot tables).
• Project Management.
• Detail oriented.

Preferred Skills

• At least 3-5 years of experience in the same role or capacity.
• Knowledge in Project Management.
• Basic to intermediate understanding of Six Sigma and Kaizen methodologies (such as value stream maps, fishbone diagrams, or kaizen newspapers).
• Familiarity with business process management software.
• Knowledge in using the Microsoft Suite (including Word, Excel, Access, and PowerPoint).