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dr. shiba

Social Media Manager

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Job Description

ABOUT TYGER BRANDS

Tyger Brands is a Singapore-headquartered pet wellness company building category-defining brands across Southeast Asia. Our flagship brand Dr. Shiba is one of the largest pet brands in the Philippines, with a strong omni-channel presence across 1,500+ retail locations and all major e-commerce platforms, plus a growing footprint in Singapore, Thailand, and Indonesia. Prof. Bengal, our dedicated cat brand, rounds out a portfolio built for the region's fast-growing pet parent community.

ABOUT THE ROLE

We're looking for a creative and strategic Social Media Manager to own the voice, content, and community of Dr. Shiba and Prof. Bengal across Facebook, Instagram, and TikTok. You'll set the strategy, create platform-native content, build creator relationships, and own the numbers. This role is accountable for hitting growth, engagement, and conversion targets, not just reporting on them.

This is a Manila-based role. We operate remote-first, but you'll need to come into the office regularly, attend shoots, and show up in person for team and partner moments.

KEY RESPONSIBILITIES

Strategy & Content

  • Own the monthly content calendar across Facebook, Instagram, and TikTok, aligned with launches, campaigns, and pet wellness themes.
  • Script, film, edit, and produce platform-native content: TikToks, Reels, Stories, educational explainers, trend-jacks, testimonials, and UGC-style videos.
  • Write clear creative briefs for design and content teams.

Community & Creators

  • Monitor and respond to comments, DMs, and tagged posts in a timely, on-brand way.
  • Identify, build, and nurture relationships with creators, influencers, and brand ambassadors.
  • Track pet wellness conversations, viral content, and emerging trends.

Campaigns

  • Plan and execute social campaigns, including organic launches, paid social, and influencer collaborations.
  • Appear on camera or direct shoots involving pets, pet parents, creators, and events.

Performance & Growth (Owning the Numbers)

  • Hit monthly targets for follower growth, engagement, reach, watch time, and conversion contribution.
  • Continuously test content formats, hooks, and posting strategies to improve performance.
  • Deliver regular performance reports with clear insights and recommendations.

Cross-Functional Collaboration

  • Work closely with marketing, performance, design, sales, and customer service teams to keep social aligned with the business.

WHAT YOU SHOULD BRING TO THE TABLE

Must-Haves

  • Bachelor's degree in Marketing, Communications, or a related field.
  • 2 to 4 years of social media management experience, ideally for a consumer brand.
  • Track record of hitting growth and engagement targets on social.
  • Deep fluency in TikTok, Instagram, and Facebook, with a sharp instinct for short-form trends.
  • Strong copywriting and storytelling skills.
  • Basic video editing for TikTok/Reels (CapCut, Premiere, or similar).
  • Basic design skills (Canva, Figma, or similar).
  • Comfortable filming, directing shoots involving pets and people, and occasionally appearing on camera.
  • Experience working with creators, influencers, or UGC campaigns.
  • Based in Metro Manila and willing to attend in-person meetings, shoots, and events.
  • Genuine passion for pets and pet parenting culture.

Bonus Points

  • Background in pet, wellness, lifestyle, or FMCG brands.
  • Experience with social media management tools (Sprout, Later, Buffer, etc.).
  • You have pets or are actively part of the pet community.

WHY JOIN US

  • Shape the social presence of one of Southeast Asia's leading pet wellness brands.
  • Work directly with a senior, founder-led team.
  • Real ownership and creative autonomy from day one.
  • Remote-first culture with the energy of in-person team moments in Manila.

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About Company

Job ID: 147937293

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