ServiceNow Developer

RCG Global Services

Makati City

3-10 Years

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Posted a day ago
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Job Description

We are seeking a skilled and experienced ServiceNow Developer to design, develop, and implement solutions within the ServiceNow platform, focusing on the Customer Service Management (CSM) and IT Service Management (ITSM) domains. The ideal candidate will have a strong background in ServiceNow development, scripting, integrations, and workflow management, along with proficiency in Service Portal and Advanced Work Assignment modules.

Development and implementation experience within the ServiceNow CSM and ITSM domains.
Must be skilled in ServiceNow client and server-side JavaScript and AngularJS.
Ability to create and manage workflows using Flow designer and Workflow Editor.
Proficiency with ServiceNow API architecture, Rest integrations and Scripted REST API development.
Extensive knowledge in the Advanced Work Assignment module such as setting up channels, queues, assignment rules, handling agent presence and capacity and should be able to troubleshoot technical issues within the Agent Chat and Configurable workspace.
Proficiency in Service Portal architecture such as creation of portals, pages, widgets, and the ability to create custom logic using AngularJS implementation.
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS and HTML.
Any experience with Implementing AI functions and Playbooks is a plus.

Skills

3-5 years of experience with ServiceNow, especially in ITSM and CSM.
Experience with ServiceNow APIs, REST integrations, and Scripted REST APIs.
5+ years of experience with Angular, HTML, CSS and JavaScript
Familiarity with Agile/Scrum methodologies and experience using JIRA
Strong analytical and problem-solving skills.
Communication and collaboration abilities.
ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) are preferred but not required

More Info

Job Type:

Permanent Job

Role:

Software Engineer /Programmer

Function:

Employment Type:

Full time

About Company

RCG Global Services

Myridius, formerly RCG Global Services has been at the forefront of helping enterprises transform through technology. Today, we are shaping the next era of digital engineering - an AI-native era where success is defined not by scale alone, but by speed, intelligence, and measurable business outcomes. Myridius brings together deep domain expertise, modern engineering, and AI-first innovation to help organizations move beyond experimentation and achieve real impact. We partner with clients in Financial Services, Healthcare, Travel, and Manufacturing to modernize core systems, unlock data-driven insights, and create new digital business models that drive growth and resilience. Anchored in more than 50 years of industry heritage and powered by a future-focused mindset, Myridius is the partner of choice for enterprises seeking to reinvent themselves with confidence - delivering not just digital transformation, but business transformation at scale. Visit Us: https://myridius.com/

Job ID: 146167117

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