Job Summary
We're seeking a ServiceNow Application Developer to join our team in support of a mission critical application. In this role, you'll work in a fast-paced Agile environment enhancing and supporting a ServiceNow instance to meet the unique business needs of our users. Along the way you will learn new skills, develop an understanding of our PBM business and deliver value to our customers.
Job Responsibilities
- Collaborate in an agile environment to understand business needs, recommend solutions, participate in story refinement, and deliver on team commitments
- Design and develop new ServiceNow functionality to enhance custom applications
- Consistently apply coding patterns, best practices, and data driven approaches to enhance functionality
- Lead discussions to design and utilize relational database structures
- Interface with the ServiceNow vendor for all operational requests / issues / needs
- Continuously work toward simplification, automation, and innovation of enterprise ServiceNow instance
- Participate in the daily scrum meetings and other related Agile ceremonies
- Proactively identify and communicate issues as they arise
- Provide operational support on a rotational basis
- Troubleshooting any reported problems
Job Qualifications
- ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist CSM a plus
- Experience with ServiceNow's Customer Service Management (CSM) solution, Strategic Portfolio Management (SPM) a plus
- 5+ years of ServiceNow development experience in an enterprise environment including scripting, data management, service automation, service catalog, creating workflows, using ServiceNow APIs, designing/building out integrations, self-service and process automation, and application tool maintenance
- 3+ years of experience with agile scrum methodology
- Proven ability to develop and build effective partnerships and relationships.
