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We are looking for a motivated ServiceNow Application Developer with 1–2 years of experience, specializing in IT Infrastructure Management (ITIM). The ideal candidate will have hands-on experience in ServiceNow development and a strong understanding of platform capabilities. Candidates with ITSM experience who are willing to transition into ITIM are also encouraged to apply.
Key Responsibilities:
• Develop, configure, and customize ServiceNow applications with a focus on ITIM modules
• Support implementation and enhancement of ITIM functionalities such as Discovery, CMDB, and Service Mapping
• Work closely with stakeholders to gather requirements and deliver scalable solutions
• Perform unit testing, debugging, and ensure code quality and performance
• Maintain and update technical documentation
• Collaborate with cross-functional teams for deployment and support activities
Required Skills (Max 6):
• 1–2 years of hands-on experience in ServiceNow development
• Strong knowledge of ServiceNow platform (ITIM preferred, ITSM acceptable)
• Experience with scripting (JavaScript, Glide API)
• Understanding of CMDB, Discovery, or Service Mapping concepts
• ServiceNow CSA (Certified System Administrator) or CAD (Certified Application Developer) certification preferred
• Good problem-solving and communication skills
Nice to Have Skills (Max 3):
• Experience in ITIM modules (Discovery, Event Management, Service Mapping)
• Exposure to REST/SOAP integrations
• Willingness to learn and transition from ITSM to ITIM
Bachelors/ Degree
Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include Workforce Solutions (Contingent Staffing, Bulk/ Project Staffing, Master Vendor, RPO, Direct Hire and Payroll Transition) and Project-Based Solutions (Digital Experience, Technical Operations, Technical Development, Business Operations & Digital Platforms). Artech works with over 90 Fortune 500 clients across USA, Canada, India, and China.
Job ID: 144830717