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We are looking for a ServiceNow Engineer to join one of our dynamic client teams. Our client is a leading provider of IT solutions and services headquartered in Switzerland. With a strong reputation for delivering robust, secure, and scalable IT solutions, the client is expanding its global team to meet growing business demands.
In this role, as an experienced Senior ServiceNow Specialist you will help operate, enhance, and expand the enterprise ServiceNow platform. You will also play a key role in driving technical leadership across modules, integrations, and process digitalization while ensuring that the platform delivers sustainable value to the business.
Operate and configure the ServiceNow platform with a focus on stability and scalability
Improve and extend existing implementations, automations, and custom applications
Lead the design and development of new modules, features, and customizations
Translate business requirements into efficient ServiceNow workflows and digital solutions
Evaluate new requirements from both technical and business perspective
Receive, analyze, and resolve incidents and service requests
Classify, prioritize, and properly document requests within the ticketing system
Degree in Computer Science or equivalent software engineering background
Strong practical experience in software development and workflow digitalization
Knowledge of JavaScript, AngularJS, HTML, or motivation to learn quickly
Experience with web APIs, integrations, and interface operations
ITIL Foundation certification is an advantage
Excellent English communication skills (written and verbal)
A collaborative mindset, comfortable working with global teams
Impeccable record of conduct and professional integrity including a clear criminal record background check and credit check
Open to an initial 6-month engagement with the opportunity for permanent employment
Availability to work on fixed shifts:
oMonday Friday | 10:00 AM 7:00 PM DST
oMonday Friday | 9:00 AM 6:00 PM SDT
Be part of an epic team and a company that highly encourages your career development!
Competitive salary that is locally aligned and globally appreciated
Flexible work location on a hybrid set-up, several office locations across the Philippines and work-from-home (WFH)
25 days general leave credits starting from the 1st working day (pro-rated)
HMO insurance coverage for a high-quality healthcare for you
Company mobile phone including unlimited data plan
Per management prerogative a visit of the headquarter in Switzerland
Free training and certification sponsorship (ServiceNow)
State of the art IT equipment to be provided, welcome gift and merchandise
International working environment with regular team check-ins and virtual socials
Bachelors/ Degree
About Us
Amihan Solutions is a Swiss-owned and managed company, which started the business operations and in mid-2021 in the Philippines and Switzerland. Amihan Solutions brings more than 11+ years of quality distributed delivery management know-how, and over 7+ years of working in the Philippines, delivered over 200+ software projects to clients in Switzerland, other countries in Europe, and worldwide. Established and proven processes ensure the quality delivery expected by any clients, an provides a working environment to ensure employee satisfaction, leading to a high-performance team, committed to serve the client needs.
The vision of Amihan Solutions is to promote Filipino digital talents to companies in Switzerland and globally, that share the values of people empowerment and development to grow together as an organization and as an individual contributor.
Amihan Solutions stands with all its employees, and as an organization for Quality, Commitment, Growth and Simplicity. With those core values embedded into systems, processes, and individuals; Amihan Solutions supports the business goals of our clients.
Apart from supporting the efficient growth of our client’s business and employees along with it, Amihan Solutions shares part of the Expert Module Fee to support projects (CSR) to in the area of people development and education, which is essential to build a sustainable long-term living.
Job ID: 144040803
