KEY RESPONSIBILITIES/Areas of Accountability:
- Service reporting / Hour submission
- Develop & Maintain customer relations
- Effective troubleshooting/problem diagnosis
- Meeting Husky's high quality standard of work: First time Fix
- Customer recommendations/suggestions
- Act as Trusted Advisor to the customer
EDUCATION
Post-secondary education in a related technical subject is required - electrical based preferre
EXPERIENCE
3-5+ years experience within the Injection Molding Industry with emphasis on servicec is preferred
QUALIFICATION
- Excellent troubleshooting skills and the ability to work with new and evolving technologies.
- Strong electrical background and mechanically inclined.
- Excellent organizational skills and ability to work independently, interact effectively and professionally with customer.
- Excellent interpersonal and verbal communication skills to obtain and exchange complex technical information.
- Good computer skills and operation knowledge of Windows based application.
- Additional language other than English would be considered an asset.
- Strong problem resolution skills with a proven ability to think outside of the box.
- Positive attitude and work ethic.
- Energetic
- Ability to write a detailed report.
- Flexible to travel to within Asia.
