Important Information
Location: Taguig city
Experience: 0 3 years
Job Mode: Contract
Work Mode: On-site or Hybrid
Does (The tasks / responsibilities that the role performs to address requirements in Key Result Areas)
- Perform Requirement gathering, scoping and analysis on assigned domain. (Risk Controls, buyload, GForest, etc.)
- Translate the requirements into business configurations within the identified systems/components within established SLA.
- Analyze processes and provide inputs on potential areas for improvement.
- Provide updates and status reports to IS.
Displays (The Knowledge, Skills, and Behaviors indicating how tasks / responsibilities will be performed)
- Knowledgeable in SQL
- Excellent communication and collaboration skills.
- Excellent process analysis skill.
- Critical thinker with strong ability to make good decisions, can assess the impact of each action made on service configuration and with efficient problem-solving skills.
- Acts proactively to ensure smooth team operations and effective collaboration.
Delivers
- Process Service Configuration Requirements to be used by Partners and/or customers for convenient and secured payment channels.
- Accurate Reports and feedback
Key Result Areas & Performance Indicators
- Completion of Service Configuration Requirement within agreed SLA
Qualifications:
- Knowledge in SQL
- Analytical Skills
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. 
