Role purpose
The Senior Systems Engineer plays a crucial role in providing secure and high-performing infrastructure services that support business-critical applications and services. By collaborating with the SE Lead and cross-functional teams, this position is instrumental in driving service excellence, enhancing system reliability, and ensuring compliance throughout the enterprise environment.
Key responsibilities
- Design, build, and maintain secure infrastructure solutions, ensuring alignment with KPMG's security policies and best practices.
- Manage patching, backup, recovery, and disaster recovery processes across server and workstation environments.
- Manage application delivery, software version control, and system updates.
- Administer MDM solutions for Windows/macOS/iOS/Android
- Maintain virtual hosting environments, including storage systems SAN/Local/NAS, and support migration of workloads to Azure
- Act as an escalation point for the DaaS program and contribute to Operational IPCA controls.
- Implement automation to streamline operations and improve efficiency.
- Stay current with emerging technologies and assess their relevance to KPMG.
- Collaborate with team members, contribute to strategy discussions, and support training and development across the ITS team.
Required skills and experience
- 5+ years of hands-on experience with MECM, Intune, Microsoft Server, Active Directory, Group Policy, vSphere, and SAN technologies.
- Strong understanding of the five pillars of a well-architected framework: operational excellence, security, reliability, performance efficiency, and cost optimisation.
- Excellent troubleshooting and problem-solving skills.
- Proven ability to work in a multi-disciplinary team and collaborate across functions.
- Strong written and verbal communication skills, with the ability to translate technical issues into business context.
- High level of professionalism, self-motivation, and organisational skills.
- Demonstrated experience in delivering client-centred services and acting as an effective representative of the team and KPMG.
