Windows System Administrator Job Description for Moksh Infotech
Job Title: Windows System Administrator Company: Moksh Infotech
Location: Metro Manila (PH)
Job Type: Permanent, Full-time Work from Home Shift Timings: Rotational Shifts/US Day Shift/Flexible working hrs Interview Mode: Virtually Infrastructure Requirement's: Please ensure you have a laptop equipped with an i5 or i7 processor, 08 GB RAM, 100 Mbps fiber line broadband internet connection, and noise-canceling headphones with extra keyboard and mouse.
About the Company:
Moksh Infotech, a premier global outsourcing services company based in Ahmedabad, India, is seeking a seasoned Windows System Administrator to join our dynamic team. This full-time, work-from-home position offers the opportunity to provide top-tier support to our diverse clientele, primarily based in the USA. The ideal candidate will possess a strong command of the English language, both spoken and written, and be flexible to work in various shifts to meet our clients needs.
Key Responsibilities:
- Provide L2+/L3 as part of Moksh Tech's leading MSP & Software Development services.
- Sharepoint administration
- End user support
- M365 administration
- Intune
- Migrations Sharepoint - Lead complete migrations
- Migration O365 - Lead complete migrations
- Server upgrades
- AD migration
- Azure virtual machine administration
- Backup monitoring, Support, configuration and troubleshooting
- MSP tools experience is a Plus
- Support and manage Active Directory, including group policy, PowerShell scripting, and domain trust.
- Handle server roles & features, regular support operations, and end-user support calls.
- Manage Exchange, EUS, AD, O365, O365 Migration, Azure AD, and Azure AD sync.
- Azure Migration.
- Oversee MDM, DHCP, Firewall, Windows Servers, and Virtualization (Hyper-V / VMware).
- Conduct backup and patch management operations.
- Utilize ticketing systems and RMM tools effectively.
- Understand and support VOIP Services, with a preference for candidates with Call Center experience.
- Manage remote access solutions, including Microsoft RDS and Cyberoam Firewall administration.
- Troubleshoot ISP-related issues and coordinate with vendors.
- Maintain a comprehensive knowledge of managed services & multi-tenant support environments.
Required Technical Experience:
- 7+ years of experience in a Windows System Admin role.
- Microsoft Certification is a must.
- Experience with Microsoft licensing and working with vendors in a support role.
- Excellent troubleshooting skills and experience in resolving complex technical issues.
Preferred Attributes
- Ability to manage multiple projects simultaneously with great attention to detail.
- Strong organizational skills and a team-player mindset.
- Critical thinking skills and the ability to provide empathetic customer support.
- Positive and courteous demeanor with a service-oriented approach.
- Openness to constructive criticism and learning from experience.
- Flexibility to work in any shift, US Day Shift
Additional Requirements
- This is a full-time, permanent, and remote position.
- Candidates must have a reliable power backup.
- Must possess a well-maintained Laptop/Desktop with a minimum of 100 MBPS broadband internet connection.
How to Apply
Interested candidates should visit www.mokshtech.net to submit their application. Please include your resume, Microsoft Certification details, and any relevant work samples or portfolios.
Moksh Tech is committed to providing unique value-added outsourcing services, allowing our clients to focus on their core business while we handle the rest.
