At Maya, we build financial products that change how people live, plan, spend, and grow.
As a Senior Specialist Financial Services Product Manager, you will play a pivotal role in shaping worldclass banking and financial services products that are deeply grounded in customer needs and realworld use cases. This role sits at the intersection of customer experience, datadriven decisionmaking, platform capabilities, and business impactand is built for a senior individual contributor who thrives on ownership and outcomes.You won't just ship features.
You'll own problems endtoend, advocate relentlessly for the customer, and translate insights into products that delight users, unlock growth, improve efficiency, and manage risk. As a trusted partner to crossfunctional teams and stakeholders, you will help move Maya forward by ensuring our financial services products remain relevant, competitive, and loved.
NATURE OF WORK
In this role, you will set and own the vision, execution, and lifecycle management of key Financial Services product initiatives.
Product Strategy & Ownership
- Act as the subject matter expert and product evangelist for Maya's banking and financial services productsinternally and externally
- Translate customer needs, pain points, and data insights into clear value propositions, product strategies, and roadmap priorities
- Balance shortterm delivery with longterm platform and capability roadmaps, ensuring sustainable scale
- Define, align, and track product success metrics and KPIs that matter to customers and the business
Execution & CrossFunctional Leadership
- Drive initiatives endtoendfrom concept to launch to iterationowning roadmaps, prioritization, dependencies, and tradeoffs
- Collaborate closely with Business, Portfolio, Operations, Finance, UX, Engineering, Legal, Compliance, and Risk teams to deliver solutions that meet customer needs while reducing operational and regulatory risk
- Build strong relationships with internal and external partners to ensure shared understanding, alignment, and execution
Insights, Experimentation & Iteration
- Use data, experimentation, and customer feedback to validate ideas, derisk solutions, and continuously improve experiences
- Run structured experiments (e.g., A/B testing) to test assumptions, optimize flows, and accelerate learning
- Ruthlessly prioritizebreaking down big ideas into highimpact, bitesized deliverables that move the needle
Market & Industry Orientation
- Stay ahead of developments in banking, financial services, and emerging technologies
- Assess threats and opportunities, and translate them into clear product actions that keep Maya competitive
- Provide senior leadership with clear, regular updates on progress, tradeoffs, and impact
WHAT SETS YOU APART
- You own outcomes, not just requirements
- You operate independently and are trusted to make product decisions
- You influence without authority and align diverse stakeholders
- You balance customer delight, business value, and risk management
- You raise the bar for product thinking and execution across the team
DISPLAYED SKILL MASTERY
- Deep understanding of customer value propositions and financial needs
- Strong datadriven product thinkingable to turn insights into meaningful product decisions
- Excellent stakeholder management and communication skills
- Comfort with experimentation, validation, and iterative learning
- Ruthless prioritization and structured problemsolving
- Ability to codevelop business models for consumer financial services
- Strong execution skillsable to navigate ambiguity and unblock teams
EXPECTED RESULTS
Success in this role will be measured through clear, observable outcomes, including:
- Product Impact: Timely delivery of roadmap initiatives that improve customer experience and drive growth
- Customer Value: Products and features aligned to real customer insights and needs
- Business Outcomes: Improved efficiency, reduced risk exposure, and measurable business impact
- Ways of Working: Continuous improvement in product management practices and team effectiveness
REQUIRED QUALIFICATIONS
- 46 years of product management experience in digital banking, fintech, financial services, or leading technology companies
- Strong understanding of banking and financial services products and emerging financial technologies
- Handson experience scaling digital products and articulating what worldclass looks like
- Proven ability to deliver products that customers love and the business values
- Strong analytical, strategic, and problemsolving skills
Why This Role Matters at Maya
You'll help build products that millions rely on for their everyday financial lives.
If you're excited about owning meaningful problems, shaping financial experiences, and driving real impact at scale, this role is for you.
