Senior Sales Development Representative - Luxury Travel Sales

We're Hiring: Senior Sales Development Representative - Luxury Travel Sales!

Role Overview

This role is designed for experienced, highly polishedSenior Sales Agents.

You will managewarm, high-intent inbound leadsprovided by the client, engage with affluent customers, and guide them through a multi-step consultative sales process in the top-tier hospitality and experience industry. No lead generation or cold calling is required.

The role requires strong consultative selling skills, refined communication, and confidence when dealing withhigh-profile, senior, and high-net-worth travellers.

Location: Ortigas Pasig, Philippines

Work Mode: Work From Office

Role: Senior Sales Development Representative - Luxury Travel Sales

Key Responsibilities

Client Engagement & Consultative Selling

• Engage with warm inbound leads retirees, executives, affluent families, and HNWIs seeking luxury travel experiences.
• Conduct discovery conversations to understand travel preferences, motivations, budgets, and expectations.
• Present curated travel options across coach tours, premium river cruises, and destination wedding packages.
• Educate clients on itineraries, inclusions, pricing tiers, and value propositions in a clear, sophisticated manner.
• Build trust and rapport with clients who expect high professionalism and personalized service.
• Manage multi-week follow-ups and nurture leads until conversion.
  
  

Sales Execution

• Convert assigned inbound leads into successful bookings within defined timelines.
• Handle objections, clarify concerns, and guide clients toward informed decisions.
• Maintain accurate CRM records, update lead stages, and document all interactions.
• Achieve targets for conversion rate, revenue, lead progression, and customer satisfaction.
  
  

Pipeline Management

• Manage multiple customer conversations simultaneously throughout 14 week sales cycles.
• Ensure timely follow-ups, clear communication, and proactive next steps.
• Coordinate with operations for booking finalization and client handoff once a sale is closed.
  
  

Qualifications & Experience

Core Requirements:

• Minimum 5+ years experience in sales, ideally in luxury travel, hospitality, real estate, financial advisory, asset management, or any high-ticket consultative selling.
• Strong proficiency in spoken and written English with a polished, neutral accent.
• Proven ability to communicate confidently with high-net-worth individuals, executives, and senior clients.
• Skilled in managing multi-touch, multi-week sales cycles.
• Strong listening, recommendation, and solution-selling skills.
• Highly organized with excellent CRM discipline.
• Confident, professional, calm demeanour suited for a mature clientele.
• University degree preferred, minimum Bachelor.
• Ability to work full-time in an office-based, night-shift setup aligned to Canada time zones.
  
  

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