Senior QA Automation Engineer

About PCS Wireless:

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as PCS, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

About the Role:

As a Senior QA Automation Engineer, you will own software quality for our Application Development team, a group of full stack developers building web applications and the APIs behind them. You will be the team's dedicated quality expert: testing new features hands-on, designing and building our test automation framework from the ground up, and creating the automated regression suites that let us release quickly and with confidence. This is a hands-on role that combines manual and exploratory testing with automation engineering, and you will use modern AI-assisted tools to make our testing faster and smarter.

What you will do:

• Design, build, and maintain a scalable test automation framework for web and API testing using modern tools such as Playwright, Cypress, or Selenium.
• Build and own automated regression suites covering functional, smoke, API, and end-to-end scenarios, and keep them fast, stable, and easy to maintain.
• Perform thorough manual and exploratory testing of new features, especially where automation is not yet practical, and convert findings into durable automated coverage.
• Create and automate tests for our REST APIs, validating functionality, data integrity, error handling, and authentication.
• Integrate automated tests into CI/CD pipelines so every build gets fast, reliable feedback.
• Use AI or AI-assisted tools to accelerate test design, test data creation, and automation development, and evaluate new AI testing tools for the team.
• Investigate test failures and determine whether the cause is a product defect, an environment issue, or a needed framework improvement.
• Collaborate with product owners, business analysts, and developers to clarify requirements, define acceptance criteria, and make sure user stories are testable before development begins.
• Participate in design and code reviews to identify risks early and shape effective test strategies.
• Identify, document, and track defects clearly, and work with developers through resolution.
• Establish QA standards, best practices, and documentation, and report on test coverage, quality metrics, and release readiness.
• Mentor developers on testing best practices and help build a quality-first culture across the team.

We are Seeking People Who:

• Have a bachelor's degree in computer science, information technology, or a related field, or equivalent practical experience.
• Have 7+ years of experience in software quality assurance, including at least 4 years of hands-on test automation.
• Have designed and built at least two test automation frameworks from scratch, not only maintained existing scripts.
• Have deep, hands-on experience with modern web automation tools such as Playwright, Cypress, or Selenium, with Playwright strongly preferred.
• Are proficient in at least one programming language used for test automation, such as TypeScript, JavaScript, Python, or Java.
• Have experience testing and automating REST APIs using tools such as Postman, Rest Assured, or Playwright's API testing features.
• Have experience integrating automated tests into CI/CD pipelines such as GitHub Actions, Azure DevOps, Jenkins, or GitLab CI.
• Use AI-assisted coding and testing tools, such as GitHub Copilot or similar assistants, in their daily work and know when AI output needs correcting.
• Have a strong grasp of testing types and techniques, including functional, regression, integration, end-to-end, exploratory, and cross-browser testing.
• Are comfortable with SQL and can write queries to validate data.
• Have experience with test management and defect tracking tools such as Jira, TestRail, or Zephyr.
• Have experience with performance, accessibility, or security testing, which is a plus.
• Are team players, able to effectively interact with staff at all levels of the organization.
• Have strong conceptual, analytical and problem-solving skills.
• Exhibit strong verbal and written communication skills, with an ability to express complex technical concepts in business terms.
• Are owners.
• Are continually raising the bar.
• Are sincerely open-minded and are willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

What's in it For You:

• The opportunity to build a modern QA automation practice from the ground up.
• A supportive, diverse and global team with a growth mindset.
• A scaling company with great industry professionals. Amazing opportunities to get involved with exciting projects at significant scale with some of the leading global companies.

Work Location / Type:

• This is a hybrid role based in the Philippines, minimum 3 days office time in Makati City, Metro Manila, Philippines.
• Hours: 9:00AM - 6:00PM US Eastern Time.

We are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, or protected veteran status.