Senior Market Research Project Manager

Job Title: Senior Project Manager

Department: Project Management

Reporting to: Research Director

Working Arrangement: Onsite / Hybrid / Remote

Salary: TBD (Depends on experience and location)

Working hours: Midshift but may be required to work on morning shift if needed

About RONIN International

RONIN International is a global market research agency providing high-quality data collection and research solutions to clients worldwide. As part of the Rippleffect Group, we operate across the UK, Germany, the USA, Portugal, Hong Kong, and the Philippines, delivering international research projects for leading agencies, consultancies, and global brands.

We are committed to delivering exceptional client service through innovative research solutions, operational excellence, and a collaborative global team.

About the Role

We are seeking an experienced Senior Market Research Project Manager with a strong background in Quantitative Research to lead the successful delivery of complex, multi-country research projects for international clients.

This is a senior client-facing role responsible for managing end-to-end quantitative research studies while collaborating with cross-functional teams across multiple regions. The successful candidate will provide project leadership, build long-term client relationships, mentor junior team members, and ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

• Lead end-to-end quantitative market research projects from project initiation through final delivery.
• Manage complex multi-country and multi-market research studies for global clients.
• Act as the primary point of contact for clients, providing proactive communication and strategic project guidance.
• Develop and maintain project plans, timelines, budgets, and resource allocation to ensure successful project delivery.
• Coordinate with internal teams, including Fieldwork, Scripting, Translation, Data Processing, Operations, and Quality Assurance.
• Review and test questionnaires, programmed surveys, routing logic, quotas, and project specifications.
• Monitor project progress, identify risks, and implement effective mitigation strategies.
• Ensure all projects meet client expectations, quality standards, and agreed service levels.
• Manage project financials, including budgeting, profitability, invoicing, and change requests.
• Mentor and support Project Managers and Research Executives, promoting best practices and continuous development.
• Contribute to process improvements that enhance operational efficiency and client satisfaction.

About You

Essential Qualifications and Experience

• Minimum of 7 years experience in project management within a market research agency.
• Demonstrated expertise in managing quantitative market research projects from inception to completion.
• Proven experience delivering international and multi-country research studies.
• Strong knowledge of quantitative research methodologies, online surveys, CATI, sampling, quotas, and fieldwork management.
• Excellent client relationship management and stakeholder engagement skills.
• Strong commercial awareness with experience managing project budgets and profitability.
• Outstanding organisational, planning, and prioritisation skills with the ability to manage multiple concurrent projects.
• Strong analytical, critical thinking, and problem-solving abilities.
• Experience mentoring or leading project teams.
• Advanced proficiency in Microsoft Excel and the Microsoft Office Suite.

Desirable

• Working knowledge of qualitative research methodologies and mixed-method studies.
• Experience with survey programming platforms such as Qualtrics, Decipher, Forsta/Confirmit, or similar tools.
• Familiarity with ESOMAR guidelines, ISO 20252, GDPR, and other market research industry standards.
• Experience working with international clients across multiple regions.

Why Join RONIN International

At RONIN International, you'll have the opportunity to work on high-profile international research projects with clients across a wide range of industries. You'll collaborate with experienced global teams, contribute to meaningful research, and play an important role in mentoring others while advancing your own career within a growing international organisation.

Location

We ideally prefer candidates based in Metro Manila, with opportunities to collaborate from our Makati office. However, we welcome applications from experienced professionals located anywhere in the Philippines who can effectively support our global teams and meet the requirements of the role.

If you have a passion for delivering exceptional quantitative market research and enjoy working in a fast-paced international environment, we encourage you to apply.