Be the change. Join the world's most visionary developer.
Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.
We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.
Join RSG and be part of the positive change for Saudi Arabia and the world.
Job Purpose:
The Senior Manager Retail and E-Commerce will lead the development and management of the company's expansion into two key business areas: retail shops within RSG tourism destinations and managing on-site e-commerce logistics, including last-mile delivery solutions for employee parcel management on large sites in cooperation with warehousing and transport teams. This role will be instrumental in overseeing the growth of retail-related business lines and optimizing logistics to provide efficient, cost-effective solutions for handling high volumes of e-commerce deliveries. The Senior Manager will collaborate with internal teams, external suppliers, and clients to ensure successful execution of these initiatives.
Job Responsibilities:
- Retail Solutions Development:
- Lead the development and execution of retail solutions to serve a broad range of retail operations within tourism destinations, including supermarkets, fashion stores, beachwear shops, souvenir outlets, and more.
- Manage relationships with key retail brands and suppliers in collaboration with sourcing team, ranging from luxury goods to everyday consumer products (F&B, textile items, souvenirs, groceries, etc.).
- Analyze market trends, customer needs, and competitor offerings to identify opportunities and deliver tailored retail solutions.
- Drive key account management to ensure high levels of customer satisfaction, repeat business, and long-term partnerships.
- E-Commerce & Logistics Solutions:
- Design and implement logistics solutions to manage e-commerce flows, including receiving and delivering employee parcels from major e-retailers like Amazon to sites and other employee locations.
- In collaboration with warehousing and transport teams, optimize last-mile logistics systems to improve delivery times, reduce costs, and enhance the user experience for site employees.
- Collaborate with warehousing and transport teams to establish efficient warehousing models and oversee transportation to ensure timely delivery of goods to thousands of employees across multiple sites.
- Business Strategy & Growth:
- Contribute to the company's strategic growth by identifying and developing new opportunities within the retail and e-commerce logistics.
- Lead the creation of business plans, financial forecasts, and budgets for retail and logistics-related services.
- Team Leadership & Collaboration:
- Lead and mentor the Senior Specialists and other team members, ensuring alignment with business goals and operational effectiveness.
- Foster a culture of collaboration across departments, including Business Development, Warehousing, Transport, Sourcing & Purchasing, Sales, Pricing, Import/Export teams, IT, System to drive successful project execution.
- Champion effective internal communication and a high-performance work culture.
- Performance Monitoring & Reporting:
- Establish and track key performance indicators (KPIs) to measure the success of retail and logistics operations
- Provide regular performance reports and updates to senior management on business developments, challenges, and opportunities.
- Financial Management:
- Oversee the financial performance of the retail and e-commerce logistics business lines, ensuring cost control and profitability.
- Develop pricing models, manage budgets, and identify areas for efficiency improvements in service delivery.
Job Requirements:
- Bachelor's degree in business administration, Supply Chain Management, Logistics, or a related field (MBA or equivalent advanced degree preferred).
- At least 7 years of experience in business development, retail management, and e-commerce logistics.
- Proven experience in managing retail operations, particularly in tourism, hospitality, or luxury sectors.
- Strong background in e-commerce logistics, especially in managing last-mile delivery solutions and large-scale parcel flows.
- Experience in overseeing large teams and cross-functional projects.
- Demonstrated success in managing complex relationships with suppliers, retailers, and logistics partners.
- Leadership: Strong leadership and management skills, capable of motivating, coaching, and developing a high-performing team.
- Project Management: Excellent project management capabilities with experience in leading multi-functional teams and large-scale initiatives.
- Negotiation: Advanced negotiation skills for managing vendor contracts, pricing agreements, and supplier relationships.
- Problem-Solving: Strong analytical and problem-solving abilities to resolve logistics and retail challenges effectively.
- Financial Acumen: Solid understanding of budgeting, forecasting, and financial management to ensure cost-effective operations.
- Technology Proficiency: Familiarity with logistics management systems, e-commerce platforms, and enterprise resource planning (ERP) tools.
For more information about Red Sea Global, visit:
Website: https://www.redseaglobal.com/en
YouTube: https://www.youtube.com/watchv=6ySGZwubomw
Twitter: https://twitter.com/RedSeaGlobal
