LSEG are seeking a Senior Executive - Sales Operations Specialist with a good attention to detail, an excellent work ethic and a willingness to learn to join the sales operations and enablement team (Data & Analytics Division). The Senior Executive - Sales Operations drives efficiencies by reducing the administrative burden on the account management team, facilitating the order to cash cycle in an accurate and timely manner. They will develop a thorough understanding of business licensing policies while coordinating with sales, client services, legal and other internal stakeholders when required.
Key Responsibilities:
- The first line support for our sales teams, assisting with queries, processing opportunities along with any additional tasks that are required.
- Develop an in-depth understanding of LSEG sales ops processes, contracting policies and business terms, being able to guide the sales and other support teams through these.
- Credits procedures including billing accuracy and reconciliation, appropriate escalation, and support resolution.
- Review client order forms to extract specific information pertaining to the query at hand, before determining the next steps in query resolution.
- Document handling accuracy of order forms, arranging final signatures on completed agreements and follow-ups, support obtaining signed contracts and order forms from customers, process and validate cancellation requests/terms.
- Performing regular follow-up on pending contracts, both internally and externally.
- Utilize contracts database to track contract details, including renewal dates, affiliates, fee increase rights and exceptions to standard terms.
- Keeping internal contract records and files up to date.
- Perform other assignments/projects as asked.
Skills and Experience:
- Bachelor's degree qualified or above.
- Exceptional verbal and written communication skills
- Strong interpersonal and prioritization skills with diligence and accuracy.
- High degree of personal motivation and ability to adapt to a dynamic and fast paced work environment with competing deliverables.
- A background in contract management, project management, commercial contracts or financial markets is a plus.
- Salesforce experience desired but not essential.
- Comfortable with Microsoft Office
- Should be willing to work in all shifts on rotation
Career Stage:
Associate
London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership,
Excellence and
Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
