Senior Data Scientist

ABOUT THE ROLE

We are looking for a Data Scientist to join our AI & Analytics organization in Manila. This role sits within the Transformation function at Teleperformance Philippines and focuses on solving real business problems using data science and analytics.

Strong analytical thinking, problem-solving ability, and business orientation matter far more. Prior healthcare experience is a plus, but not a requirement.

This is a hands-on individual contributor role, not a people-management role. You will work closely with business, operations, and transformation stakeholders to deliver solutions that create measurable impact.

WHAT YOU WILL DO

Own problems end-to-end > from identifying the opportunity to delivering and measuring impact

Quickly understanding client business models, operations, and pain points

Identify business problems that can be solved using data science and analytics

Leverage existing data sources and identify new data sources to increase solution value

Design and deliver diagnostic, predictive, and ML-assisted analytics solutions

Use SQL, Python, and advanced Excel to analyze datasets and generate insights

Build basic machine-learning models where appropriate

Work closely with operations and transformation teams to deploy solutions

Track, measure, and optimize solution performance

Communicate insights clearly to non-technical stakeholders

Act as a trusted data science & analytics partner

ROLE STRUCTURE & SENIORITY

Hands-on individual contributor role

No direct people management responsibilities

Opportunity to mentor junior team members as the function scales

Clear growth pathways into senior IC or leadership roles

REQUIRED SKILLS

Ability to understand the lay of the business & identify opportunities for projects

Strong analytical and problem-solving skills

Working knowledge of SQL, Python, and advanced Excel

Understanding of basic machine-learning concepts

Ability to translate analysis into business insights

TOOLS & TECHNOLOGIES

SQL

Python

Advanced Excel

BI tools such as Power BI or Tableau

Cloud exposure is a plus

Core Competencies

Strong analytical and problem-solving skills

Ability to manage multiple projects and priorities simultaneously

Excellent stakeholder communication and storytelling skills

Innovative mindset with strong attention to quality and detail

High integrity, collaborative, and empathetic leadership style

TRAINING & GROWTH

Structured on-the-job training in SQL, Python, and Machine Learning

Exposure to real enterprise client problems

Strong learning curve and career growth opportunities