Senior Data Analyst

QMS | Data Governance | Reporting & Process Improvement

Job Summary

We are looking for an experienced Senior Data Quality & Business Intelligence Specialist to support the organization's Quality Management System (QMS) through data integrity, performance monitoring, reporting automation, process standardization, and continuous improvement initiatives.

This role will help ensure that business data, operational reports, and performance indicators are accurate, reliable, traceable, and aligned with established company procedures and quality standards.

The successful candidate will work closely with process owners, department heads, and relevant teams to identify reporting gaps, monitor performance, strengthen data controls, and support evidence-based decision-making.

Key Responsibilities

Quality Management System & Process Control

• Support the implementation, maintenance, and continuous improvement of QMS processes within the assigned scope.
• Assist in developing, maintaining, and standardizing process documentation, work instructions, reporting procedures, and data control guidelines.
• Monitor compliance with approved internal procedures, data standards, and reporting requirements.
• Support the preparation and maintenance of quality records, performance reports, and documented information.
• Assist in monitoring nonconformities, data discrepancies, corrective actions, and improvement initiatives in coordination with process owners.
• Support internal quality reviews and audit preparation by providing accurate, traceable, and organized reporting records.
  
  

Data Quality & Governance

• Establish and maintain data validation, reconciliation, integrity, and quality control procedures.
• Consolidate, cleanse, validate, and transform multi-source data to improve reporting accuracy and consistency.
• Identify recurring data issues, process gaps, and reporting discrepancies and recommend preventive improvements.
• Maintain data definitions, validation rules, documentation, and appropriate data controls.
  
  

Business Intelligence & Performance Monitoring

• Develop and maintain Power BI dashboards, KPI scorecards, and management reports to monitor operational performance and quality objectives.
• Analyze trends, performance gaps, exceptions, and recurring issues to support management decisions.
• Automate reporting processes using Power Query, Excel VBA, and Power Automate.
• Collaborate with departments to establish meaningful performance indicators and consistent reporting standards.
• Recommend process improvements based on data analysis and performance results.
  
  

Qualifications

• Bachelor's degree in Business Administration, Industrial Engineering, Information Technology, Analytics, or a related field.
• At least 5 years of relevant experience in data quality, business intelligence, reporting, process improvement, or data governance.
• Strong working knowledge of Microsoft Excel, Power Query, and Power BI.
• Experience in data validation, reconciliation, reporting controls, and process standardization.
• Knowledge of KPI monitoring, root cause analysis, corrective action monitoring, and continuous improvement.
• Strong analytical, documentation, communication, and stakeholder coordination skills.
• Ability to manage multiple priorities and work independently.
  
  

Preferred Qualifications

• Experience supporting a Quality Management System, preferably ISO 9001-based.
• Exposure to internal audits, nonconformity documentation, corrective and preventive improvement activities, and document control.
• Familiarity with Power Automate, Excel VBA, ERP systems, SAP BusinessObjects, or similar enterprise platforms.
• Experience in developing quality dashboards, scorecards, and process performance reports.