Senior Associate, Channel & Strategic Partnerships

Job Purpose

•Responsible for supporting the growth of revenue, sales and market share through the accreditation, onboarding, and management of Payment Facilitator, Merchant Service Providers (MSPs), Third-Party and Independent Sales Organizations (ISOs), Aggregators, and special merchant channels

•Provides operational, administrative, and project execution support to ensure the timely rollout of merchant acquisition programs, compliance monitoring, and partner engagement initiatives

•Manages assigned partner accounts and support the Section Head in expanding acquiring channels.

•Monitors partner performance, compliance, and issue resolution

•Coordinates implementation of new programs and initiatives under PFs, ISOs, and Aggregators

•Assists in preparing training materials and conducting sessions for accredited partners.

•Supports business reporting and vendor service reviews

Job Requirements

•Graduate of any 4-year course, preferably Business, Management, or related fields

•At least 2–3 years experience in partner management, vendor support, or sales operations in banking, financial services, fintech, or telecommunications.

•Background in merchant acquiring or channel sales support is an advantage

•Good communication and presentation skills