Duties and Responsibilities:
The Senior Analyst, Sourcing and Procurement plays a critical role in managing client procurement operations, vendor relationships, and compliance initiatives. This position combines operational excellence with strategic thinking to optimize procurement processes, ensure policy adherence, and deliver exceptional service to internal and external stakeholders. The Senior Analyst leads complex initiatives and mentors team members while serving as a trusted advisor to clients and leadership. Developing and updating key tools and resources to support the business will add value and efficiency to JLL and its Clients.
- Facilitate contract requests via a centralized system. Manage incoming requests to prioritize and meet client time frames
- Provide guidance to the business regarding key contractual considerations in collaboration with legal and support team
- Monitor contract expirations, draft renewal, and notify stakeholders for execution and completion.
- Communicate with suppliers to facilitate timely process completion and provide regular progress updates.
- Support contract administration and internal approvals and signature collection.
- Develop an understanding of the business environment in which JLL operates.
- Proactively develop and maintain effective internal relationships to facilitate the achievement of business goals.
- Work with internal stakeholders to achieve value-based outcomes and minimize risk to JLL.
- Monitor third party risk in relation to contract set up with any support being provided by the local team
- Ability to communicate effectively with suppliers, internal customers, management and peers.
- Maintain up to date and accurate records / logs of correspondences and documentation.
- Build and maintain effective relationships with internal teams and key vendors; escalate issues to Account and Procurement teams as needed
- Assist with data improvement projects and ad-hoc sourcing initiatives.
- Identify and escalate priority issues; manage competing priorities with attention to detail and urgency.
Performance objectives
Personal Effectiveness:
- Works independently under limited supervision on routine tasks; seeks guidance on non-routine or complex situations
- Sets performance targets and monitors own work within established operational boundaries, exercises discretion in day-to-day activities
- Manages multiple priorities efficiently; adapts work practices and procedures to meet objectives that impact quality and team effectiveness
Decision Making:
- Analyses issues that are unclear or atypical; independently develops solutions to problems
- Implements minor process improvements to enhance job effectiveness
- Independently develops work priorities for manager review; escalates complex matters appropriately
Relationship Building:
- Builds direct relationships across the wider team to obtain and provide information on matters of importance to the organization
- Provides guidance and assistance on practices to lower-level employees
- Coordinates effectively with cross-functional teams on interconnected activities
Communication:
- Communicates clearly with internal and external stakeholders on routine matters
- Explains detailed and moderately complex practices, procedures, and policies to reach agreement with contacts outside own work area.
- Translates data and information into actionable insights for stakeholders
- Demonstrates practical knowledge of operational systems; applies analytical thinking to resolve issues
Key Skills
- Proven client-facing support experience handling multi-channel communications
- Proficient in MS Office with advanced Excel skills for analysis and reporting
- Proven client-facing support experience handling multi-channel communications
- Proficient in MS Office with advanced Excel skills for analysis and reporting
- Practical knowledge of operational systems and business procedures with strong attention to detail
- Analytical thinking to independently develop solutions to complex and atypical problems
- Ability to handle multiple deliverables simultaneously and independently prioritize work deliverables
- Works independently under limited supervision with sound judgment
- Strong interpersonal skills to manage diverse stakeholders across wider teams
- Excellent written and oral communication skills to explain complex practices and reach agreement
- Provides guidance and assistance on practices to lower level employees
Sounds like you To apply, you need to have:
Skill and Experience Qualifications:
- Minimum Bachelor's degree in Business Administration, Supply Chain Management, Real Estate Management, or related field
- 1-2 years of experience in procurement, vendor management, contract administration, or client-facing support roles
- Good written and verbal communication skills; explains complex procurement practices and policies effectively
- Practical knowledge of contract procurement processes, supplier documentation, and compliance monitoring; real estate or facilities management experience highly regarded
- Demonstrated experience working in team environments with ability to build relationships both internally and externally
- Track record of managing and prioritizing multiple projects with competing timelines
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package. We will also require you to register in our career site: https://www.us.jll.com/en/careers to capture your details in our system. Apply today! To ensure that you progress the soonest with your application please have basic pre-employment requirements ready (NBI clearance, official transcript of records, government IDs, etc.).
