Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
About The Opportunity
Play a key role in strengthening our North America Accounts Receivable operations. You ensure accurate billing, timely collections, and strong customer relationships while driving service quality, compliance, and continuous improvement across end‑to‑end AR processes.
Your tasks include
- Monitoring accounts receivable performance, executing effective collection strategies, and following up on overdue accounts to reduce outstanding balances.
- Maintaining strong client relationships by resolving billing inquiries and disputes promptly and professionally.
- Providing regular reports on billing and collection activities, analyzing trends, and identifying improvement opportunities.
- Understanding business requirements and delivering AR services that align with operational and commercial needs.
- Establishing sustainable routines for daily management, problem‑solving, and performance oversight.
- Ensuring adherence to policies and DTPs while enabling improvements in quality, compliance, and service delivery.
- Driving user experience and end‑to‑end process effectiveness by collaborating closely with key business stakeholders.
Your profile
- Bachelor's degree in Accounting, Finance, or a related field.
- 4–5 years of work experience in Accounts Receivable or Accounting, with demonstrated success resolving billing and collection issues.
- Proficiency in SAP, Salesforce, and Microsoft Office, with strong Excel skills.
- Excellent English communication abilities (written and spoken).
- Strong organizational skills, high attention to detail, and the ability to manage multiple priorities.
- Skilled in communication, teamwork, conflict resolution, customer service, and problem‑solving.
- Ability to work under pressure and meet performance targets in a fast‑paced environment.
What We Offer
- Bonus/Commission
- Local benefits
- Referral Program
- Volunteer Day
- Internal Academy (QIALearn)
- Employee Assistance Program
- Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
